Change Management
Active change management is a critical enabler to achieving the business goals of any project.
Managing the impact of change
The Quay Change Management Practice provides expert guidance to help businesses undertaking significant change to embed new processes, policies and quality management of infrastructure, application and transformational projects.
Quay's expertise can be applied to:
- Infrastructure projects
- Application projects
- Transformational programmes
- Business projects and programmes
Impact and resistance points
Quay's Change Management consultants identify the points of impact and resistance within anorganisation so that as implementation of projects, programmes and portfolio change occur. The stakeholders and user groups are brought along for the journey, allowing controlled input into the process thereby encouraging effective engagement.
Our consultants help to facilitate and apply change through three stages:
| Strategy | Stakeholder identification, communications and training |
| Planning | Fit-for-purpose plans for communications and training |
| Execution | Delivering fit-for-purpose for communications and training |
There are two forms of change that occur: foundational and operational.
Foundational Change
Foundational change ensures that change requirements for project delivery are understood and that change strategies, communications and training plans are developed and executed within the context of the strategy.
Operational Change
From an operational perspective, Quay Change Management consultants provide the requisite expertise to optimise the delivery of change with in the business via scope, time, cost and quality management.
Change management specialists work alongside other Quay practice groups such as Project Managers, Business Analysts, Architects, PMOs and Assurance consultants. During the implementation of any project, Quay Change Management consultants can provide assistance to those teams to embed processes and manage business transition.
Working with Quay Change Management
Quay Change Management consultants are there to ensure that the desired outcomes of projects are achieved and that both users and stakeholders are part of the implementation process. We are equipped with the knowledge and experience to deliver the change components of projects and ensure that the desired outcomes are achieved.
The benefit of collaborative consulting is that clients are able to effectively manage change for their staff and resources.
Assurance is built into our Change Management Practice, providing our clients with the ability to tap into a wealth of accumulated knowledge, experience and collateral on key deliverables such as strategy, methodology, risk management, critical success factors, application of fit-for-purpose and best practice.
Next steps
Contact our Change Management team to discuss your organisation's needs or download our Change Management Capability Statement for more information.
