Generated by All in One SEO Pro v5.0.0.1, this is an llms.txt file, used by LLMs to index the site. # Quay Consulting | Project Management Consultants | Sydney ## Sitemaps - [XML Sitemap](https://www.quayconsulting.com.au/sitemap.xml): Contains all public & indexable URLs for this website. ## Pages - [Home](https://www.quayconsulting.com.au/) - Quay is a professional project delivery organisation, transforming strategy into fit-for-purpose delivery via PMO, Workforce Management, and Assurance. - [Capability Statements](https://www.quayconsulting.com.au/how-we-work/project-management-and-delivery/capability-statements/) - Need more information about Quay Consulting? Download our capability statements here. We look forward to the opportunity to be of service. - [Architecture](https://www.quayconsulting.com.au/how-we-work/project-management-and-delivery/architecture/) - The right Enterprise Architecture can enhance your organisation's profitability, improve time to market & ensure you get value from your IT investment. - [Testimonials](https://www.quayconsulting.com.au/who-we-are/testimonials/) - Hear from clients who have worked with Quay Consulting on delivering challenging and complex programs and projects. - [Quay Leadership](https://www.quayconsulting.com.au/who-we-are/quay-leadership/) - A specialist project management consultancy based in Sydney, Quay Consulting is dedicated to driving desired outcomes for our clients. - [Clients](https://www.quayconsulting.com.au/who-we-are/clients/) - Quay works with clients across many sectors to deliver a broad range of projects in Transformation, PMO, Workforce Management, and Assurance. - [How We Work](https://www.quayconsulting.com.au/how-we-work/) - We believe that organisations have the power to transform for the better, but cultivating transformative change is challenging to get right. - [Project Consultancy](https://www.quayconsulting.com.au/how-we-work/project-consultancy/) - Quay brings high-level consulting and collaborative approaches to each engagement with frameworks, capabilities, governance, and leadership strategies for project success. - [Workforce Management](https://www.quayconsulting.com.au/how-we-work/workforce-management/) - Managing a workforce is a challenging process as the dynamics of employees and the drive to automate workforce management is a central part of many transformation programs. - [Workspace Relocations](https://www.quayconsulting.com.au/how-we-work/workspace-relocations/) - Relocating your business workspaces is a multifaceted challenge, as it impacts every user and system and requires careful management to minimise disruptions. - [Project Management & Delivery](https://www.quayconsulting.com.au/how-we-work/project-management-and-delivery/) - Quay's Delivery Services ensure that your projects are delivered fit-for-purpose and aligned with business project strategy. - [Scheduling](https://www.quayconsulting.com.au/how-we-work/project-management-and-delivery/scheduling/) - Quay's Scheduling Practice will work with your team to develop well-crafted baseline schedules for your stakeholders. - [Test Management](https://www.quayconsulting.com.au/how-we-work/project-management-and-delivery/test-management/) - Creating an appropriate test environment with a strong assurance framework can ensure the quality and sustainability of solutions for your business. - [Capability Uplift](https://www.quayconsulting.com.au/how-we-work/capability-uplift/) - Quay’s approach to capability uplift is resourced by highly skilled professionals, delivering proven accessible content in effective formats. - [Business Analysis](https://www.quayconsulting.com.au/how-we-work/project-management-and-delivery/business-analysis/) - Quay's BAs form an integral part of strategic re-engineering, transitioning business from the ‘as is’ situation to the desired future state. - [Project and Program Management](https://www.quayconsulting.com.au/how-we-work/project-management-and-delivery/project-and-program-management/) - Quay’s Project Management Practice is results-oriented offering specialist project management services, encompassing project, programme & portfolio management - [Change Management](https://www.quayconsulting.com.au/how-we-work/project-management-and-delivery/change-management/) - Quay’s change consultants identify the points of impact and resistance within an organisation so that effective change can be implemented as part of projects and programs. - [Program Design](https://www.quayconsulting.com.au/how-we-work/project-management-and-delivery/program-design/) - Quay can help you to design your transformation initiatives to set up for success with the right people, processes, systems, governance and structures. - [Project Management Office (PMO)](https://www.quayconsulting.com.au/how-we-work/project-management-and-delivery/project-management-office/) - Quay's PMO Practice provides organisations with the knowledge base, tools & techniques they need to deliver effective and successful projects. - [Assurance](https://www.quayconsulting.com.au/how-we-work/project-management-and-delivery/project-assurance/) - Quay's Assurance team provides independence and assurance frameworks that ensures your projects are set up for success. - [Terms of Service](https://www.quayconsulting.com.au/terms-of-service/) - Quay's Terms of Service together with our Privacy Policy, are the complete terms of a legal agreement between users of this Website and Quay Consulting. - [Media Enquiries](https://www.quayconsulting.com.au/who-we-are/media-enquiries/) - Please contact Quay's media team below for any media enquiries, speaking opportunities or background information about our team. - [Diversity Policy](https://www.quayconsulting.com.au/diversity-policy/) - Quay's Diversity Policy reflects the many differences between the people within our organisation. For us, diversity encompasses acceptance and respect. - [Latest News](https://www.quayconsulting.com.au/latest-news/) - We believe that quality thought leadership is worth sharing wo we publish our insights and real-world knowledge of project challenges via the Quay Bulletin. - [Join Us](https://www.quayconsulting.com.au/join-us/) - Find out about current consultant opportunities with Quay Consulting. If we don't have a current opportunity available, send us your CV - [Collaborate](https://www.quayconsulting.com.au/how-we-work/collaborate/) - Quay Collaborate provides access to a trusted community for sharing insights, challenges, concerns and ideas. We are not accepting new memberships in 2019. - [CSR Policy](https://www.quayconsulting.com.au/csr-policy/) - We encourage our people to embrace our values and culture because success is derived from the knowledge, skills, and personal attributes of our team. - [Partners - WorkJam](https://www.quayconsulting.com.au/who-we-are/partnerships/workjam/) - Quay Consulting is partnering with WorkJam, a frontline digital workplace that provides unmatched capabilities that will transform your frontline workforce experience - [Yolande Paton](https://www.quayconsulting.com.au/who-we-are/quay-leadership/yolande-paton/) - Yolande is an executive change, project management and transformation professional with over 20 years’ experience implementing IT, business transformation, and system integration projects. - [Marcel Thompson](https://www.quayconsulting.com.au/who-we-are/quay-leadership/marcel-thompson/) - Marcel is a passionate scheduling practitioner, collaborative manager and team player who understands the important role that well-planned schedules play in project delivery. - [Pramod Goel](https://www.quayconsulting.com.au/who-we-are/quay-leadership/pramod-goel/) - Pramod Goel is a testing and QA specialist with a comprehensive background in the software development industry in multiple modes of technical delivery. - [Chris Smith](https://www.quayconsulting.com.au/who-we-are/quay-leadership/chris-smith/) - As the Business Analysis Practice Manager at Quay Consulting, Chris Smith has 15 years’ experience as a senior BA and Process Analyst. - [Wayne Keavy](https://www.quayconsulting.com.au/who-we-are/quay-leadership/wayne-keavy/) - Wayne has been involved in IT for over 30 years and has held senior roles in Enterprise Architecture, IT Management and Systems Delivery. - [Orla Kassis](https://www.quayconsulting.com.au/who-we-are/quay-leadership/orla-kassis/) - As Quay’s General Manager, Orla Kassis draws on an extensive background in sales, marketing, operations, and general management. - [Rod Adams](https://www.quayconsulting.com.au/who-we-are/quay-leadership/rod-adams/) - Rod Adams is a cofounder of Quay Consulting with deep experience in project and program management, particularly large transformation projects and programs of work. - [Thank you - Download Your Project Portfolio Review ebook](https://www.quayconsulting.com.au/thank-you-download-your-project-portfolio-review-ebook/) - Thank you for your interest in Quay Consulting's Project Management Fundamentals ebook. Download your copy here. - [Contact Us](https://www.quayconsulting.com.au/contact-us/) - Quay Consulting is a specialist project management consultancy. Our Head office is located in Sydney, Australia - [Thank you - Download Your PM Fundamentals eBook](https://www.quayconsulting.com.au/thank-you-download-your-pm-fundamentals-ebook/) - Thank you for your interest in Quay Consulting's Project Management Fundamentals ebook. Download your copy here. - [Thank you - Download Your Leadership in Transformation eBook](https://www.quayconsulting.com.au/thank-you-leadership-in-transformation-ebook/) - Thank you for your interest in Quay Consulting's Change Management ebook. Download your copy here. - [Thank you - Download Your Change Management eBook](https://www.quayconsulting.com.au/thank-you-download-your-change-management-ebook/) - Thank you for your interest in Quay Consulting's Change Management ebook. Download your copy here. - [Who We Are](https://www.quayconsulting.com.au/who-we-are/) - Quay Consulting was established in 2006 with a firm belief in the power of positive change and a desire to deliver better project outcomes. - [Thank You - Contact Us](https://www.quayconsulting.com.au/thank-you/) - We typically respond to business-related enquiries within 1-2 business days. - [Privacy Policy](https://www.quayconsulting.com.au/privacy-policy/) - Quay's Privacy Policy sets out how we collect, use and disclose your personal information and applies to you unless you give us explicit consent to act otherwise. - [Roland Handel](https://www.quayconsulting.com.au/who-we-are/quay-leadership/roland-handel/) - Roland Handel has spent more than 20 years working in the technology and software space, with 15 years in Workforce Management (WFM). - [Trends in Project Management](https://www.quayconsulting.com.au/trends-in-project-management/) - Get your free copy of Trends in Project Management by completing the form on this page. Our team will process your request within 1-2 business days. - [Free Copy Trends in Project Management](https://www.quayconsulting.com.au/trends-in-project-management-freecopy/) - Download your free chapters of Trends In Project Management, a collection of articles from the Quay Bulletin focused on successful project delivery. - [Events Schedule](https://www.quayconsulting.com.au/events-schedule/) - Quay Collaborate is a member-based community of like-minded peers who share, learn and develop through real-world, facilitated knowledge transfer. - [home-test](https://www.quayconsulting.com.au/home-test/) - We deliver high-level consulting, care and quality assuranceProject Consulting Are your programs and projects set up for success and to achieve their intended benefits? Read MoreProject Management Are the right people managing the right projects in the right way for your business? Read MoreCapability Uplift Do you have the right capabilities within your business project - [Events Category EA-Group](https://www.quayconsulting.com.au/events-category-ea-group/) - Enterprise Architecture Search for: ABOUT COLLABORATEUpcoming Events Past Events Session Calendar Become A Member GROUPSArchitecture PMO Change Quay Bulletin Change by Degree: Not Every Initiative is Transformation The Operational Proxy: Why Technology Alone Doesn’t Deliver Transformation The Future State Fallacy: Why Transformation Can’t Be Planned Like a Project - [Events Category PMO-Group](https://www.quayconsulting.com.au/events-category-pmo-group/) - PMO Search for: ABOUT COLLABORATEUpcoming Events Past Events Session Calendar Become A Member GROUPSArchitecture PMO Change Quay Bulletin Change by Degree: Not Every Initiative is Transformation The Operational Proxy: Why Technology Alone Doesn’t Deliver Transformation The Future State Fallacy: Why Transformation Can’t Be Planned Like a Project - [Events Category Change-Group](https://www.quayconsulting.com.au/events-category-change-group/) - Change Search for: ABOUT COLLABORATEUpcoming Events Past Events Session Calendar Become A Member GROUPSArchitecture PMO Change Quay Bulletin Change by Degree: Not Every Initiative is Transformation The Operational Proxy: Why Technology Alone Doesn’t Deliver Transformation The Future State Fallacy: Why Transformation Can’t Be Planned Like a Project ## News - [Project Recovery vs. Project Reset: Navigating Troubled Waters](https://www.quayconsulting.com.au/news/project-recovery-vs-project-reset-navigating-troubled-waters/) - Almost every organisation is bound to encounter a project that did not go to plan. The question when that happens is “how can the project be recovered?” - [Genuine Transformation vs the TINOs: Unleashing the Power of Innovation](https://www.quayconsulting.com.au/news/genuine-transformation-vs-the-tinos-unleashing-the-power-of-innovation/) - For executive leaders looking to drive meaningful change, it’s crucial to know the difference between technology projects and technology-enabled transformation. - [Solid Foundations: The Key Elements of Great Project Initiation](https://www.quayconsulting.com.au/news/solid-foundations-the-key-elements-of-great-project-initiation/) - Few project plans survive past kickoff. Knowing how to effectively initiate projects is one of the critical elements to enabling a team to adapt along the way - [Shaping the PMO: The Pros and Cons of Centralisation](https://www.quayconsulting.com.au/news/shaping-the-pmo-the-pros-and-cons-of-centralisation/) - There are numerous ways that an organisation can shape how they deliver projects effectively and one of the critical considerations is how to best position the PMO. - [Agile & the PMO: Governance in an Agile World](https://www.quayconsulting.com.au/news/agile-the-pmo-governance-in-an-agile-world/) - With the current trend toward a more Agile environment in project management, the way organisations are adopting it is changing how projects are delivered. - [The Agile PMO: Q&A With Matt Sharpe](https://www.quayconsulting.com.au/news/the-agile-pmo-qa-with-matt-sharpe/) - The rapid adoption of Agile has many organisations wondering how it fits within the traditional PMO. We sat with Agile & Assurance Consultant Matt Sharpe to answer five critical questions. - [Risk management: The art of buying time](https://www.quayconsulting.com.au/news/risk-management-the-art-of-buying-time/) - The pressure is on for most organisations to speed up delivery and achieve results in a shorter timeframe, however, running faster needs risk management and the ability to buy time. - [Transformation and Change Management: Stop Selling the Solution](https://www.quayconsulting.com.au/news/transformation-and-change-management-stop-selling-the-solution/) - Transformation, by its nature, has significant change impacts on an organisation as they are not so much an evolution, but a revolution. - [Leadership from Below the Decks: Enabling Your Project Team to Steer](https://www.quayconsulting.com.au/news/leadership-from-below-the-decks-enabling-your-project-team-to-steer-the-ship/) - What is it that makes a ‘great’ leader? When the right people are in the right roles with the right responsibilities, leadership can show itself in many and varied ways. - [What the WFM? How to Ensure Green is not Red](https://www.quayconsulting.com.au/news/what-the-wfm-how-to-ensure-green-is-not-red/) - Traditional project dashboards often report leading indicators that are all valid measures, however, in our experience, the lead indicators for success (or failure) often come from deeper level metrics. - [Managing dependencies in the PMO: It’s a bit like Tetris](https://www.quayconsulting.com.au/news/managing-dependencies-in-the-pmo-its-a-bit-like-tetris/) - Quay’s Principal Consultant Jon Pascoeto provides insight about why managing the dependencies between teams, budgets, and projects is critical and how PMOs play a critical role. - [Why a quality BA is critical to business project readiness](https://www.quayconsulting.com.au/news/why-a-quality-ba-is-critical-to-business-project-readiness/) - BAs remain in high demand for complex projects, ensuring that business understands the outcomes they need to deliver and how ready they are to get started. - [Managing Change in a Hybrid Environment](https://www.quayconsulting.com.au/news/managing-change-in-a-hybrid-environment/) - As leaders and their people find ways to help remote and co-located teams work productively together, managing change remains challenging. - [How to De-rail A Business: The Cost of Failing to Transform WFM and HCM](https://www.quayconsulting.com.au/news/how-to-de-rail-a-business-the-cost-of-failing-to-transform-wfm-and-hcm/) - The significant disruption to Queensland Rail passengers on Christmas Day points to the risks and costs of failing to properly transform Workforce Management (WFM) systems. - [Change by Degree: Not Every Initiative is Transformation](https://www.quayconsulting.com.au/news/change-by-degree-not-every-initiative-is-transformation/) - Transformation and process improvement aren't interchangeable, and confusing the two can create unnecessary complexity or leave real structural change unaddressed. - [The Operational Proxy: Why Technology Alone Doesn't Deliver Transformation](https://www.quayconsulting.com.au/news/the-operational-proxy-why-technology-alone-doesnt-deliver-transformation/) - Technology alone rarely delivers transformation; real change depends on redesigning the operating model that sits around it. - [The Future State Fallacy: Why Transformation Can't Be Planned Like a Project](https://www.quayconsulting.com.au/news/the-future-state-fallacy-why-transformation-cant-be-planned-like-a-project/) - Transformation programmes can’t be planned with the same certainty as conventional projects as they typically operate under very different conditions. - [Big Data: A Game Changer We Need to Get Right](https://www.quayconsulting.com.au/news/big-data-a-game-changer-we-need-to-get-right/) - Despite being touted as a significant technology trend, ‘Big Data’ has proven to be difficult to implement. How can business get it right? - [All Together Now – Structuring Program Teams For Success](https://www.quayconsulting.com.au/news/all-together-now-structuring-program-teams-for-success/) - When you think about how work gets done nowadays it is usually in the context of multidisciplinary project teams rather than business as usual operations. - [Addressing Technical Legacy in Project Delivery](https://www.quayconsulting.com.au/news/addressing-technical-legacy-in-project-delivery/) - There are many reasons that technical legacy occurs and risks that can be resolved with application archiving and prioritising technical hygiene projects. - [A Project Team-Wide Approach to Delivering Change](https://www.quayconsulting.com.au/news/a-project-team-wide-approach-to-delivering-change/) - How can enlisting your project team managers as change champions impact the successful delivery of change - [50 issues strong … and we make it big in Japan](https://www.quayconsulting.com.au/news/50-issues-strong-and-we-make-it-big-in-japan-2/) - Back in 2012, we took the plunge into producing the Quay Bulletin, a collection of articles that shares our insights, knowledge and point of view on project management and delivery, and this month marks our 50th Edition. - [5 Fundamentals for Delivering Successful Change](https://www.quayconsulting.com.au/news/5-fundamentals-for-delivering-successful-change/) - If continuous disruption has become the ‘steady state’, then the opportunity to deliver successful change should be grounded in effective change management fundamentals. - [The Leader's Toolkit: Assessing Change Readiness During Transformation](https://www.quayconsulting.com.au/news/the-leaders-toolkit-assessing-change-readiness-during-transformation/) - Communicating change well during transformation does not guarantee that people are ready for it. Leaders who can identify whether the struggle is uncertainty, capability gaps, or confidence with the change can target support where its needed - [The Sponsor Signal: How Leadership Behaviour Shapes High-Pressure Delivery](https://www.quayconsulting.com.au/news/the-sponsor-signal-how-leadership-behaviour-shapes-high-pressure-delivery/) - As transformation programmes get larger and more interconnected, people are often working with amiguity. Sponsorship behaviour is one of the strongest signals of delivery capability, - [The Delivery Environment: Why Transformation Succeeds or Fails on Behaviour](https://www.quayconsulting.com.au/news/delivery-environment-why-transformation-succeeds-or-fails-on-behaviour/) - Strong governance and methodology can coexist with transformation programmes that still struggle under pressure due to behavioural conditions surrounding delivery. - [Leadership Readiness: How culture sets up change for success](https://www.quayconsulting.com.au/news/leadership-readiness-how-culture-sets-up-change-for-success/) - Leadership readiness is essential for setting up a culture to be ready for change and the adoption depends less on the program and more on the environment. - [Designing for Adoption: Principles for Successful Change Programs](https://www.quayconsulting.com.au/news/designing-for-adoption-principles-for-successful-change-programs/) - Uneven adoption after go-live is rarely a sign that a change program was poorly executed. More often, it reflects decisions made earlier about how adoption would be supported - [Beyond the Project: Why change efforts stall after go-live](https://www.quayconsulting.com.au/news/beyond-the-project-why-change-efforts-stall-after-go-live/) - Change programs can be executed well and still fall short of lasting impact. When adoption is uneven after go-live, the cause is rarely a process failure. - [Too Much, Too Little or Just Right: Resetting Governance to Be Fit-for-Purpose](https://www.quayconsulting.com.au/news/too-much-too-little-or-just-right/) - Applying standard governance models across all programs irrespective of scale and complexity tends to produce governance that is either too heavy to be useful or too light to be effective. - [Governance that Reflects Delivery: Why Leadership Behaviour is the Deciding Factor](https://www.quayconsulting.com.au/news/governance-that-reflects-delivery-why-leadership-behaviour-is-the-deciding-factor/) - Governance in transformation environments is usually well-established, but how leadership engages determines if it becomes passive rather than reflect actual progress. - [​​​​​Right-Sized Governance: Designing Delivery Structures for Portfolio Scale](https://www.quayconsulting.com.au/news/right-sized-governance-designing-delivery-structures-for-portfolio-scale/) - Transformation work is back on the agenda at greater scale and with less margin for error than before. Right sized governance requires delivery structures that suit the scale of the portfolio - [Business Analysts: The Underestimated Resource in Complex Project Delivery](https://www.quayconsulting.com.au/news/the-underestimated-resource-in-complex-project-delivery/) - As organisations commit to early decisions and move faster on increasingly complex projects, high calibre project BAs are fast becoming an asset throughout the lifecycle... - [Consequence and Complexity: Project Conditions That Demand Experienced Business Analysts](https://www.quayconsulting.com.au/news/project-conditions-that-demand-experienced-business-analysts/) - In high-risk delivery environments, the depth of analyst experience becomes a material commercial factor for successful benefits realisation. Three recurring project conditions... - [The Sought-After BA: Why Curiosity, Discipline and Influence Separate Good from Exceptional](https://www.quayconsulting.com.au/news/why-curiosity-discipline-and-influence-separate-good-from-exceptional/) - Project leaders looking to hire a business analyst often debate whether to prioritise deep technical or industry experience over strong analytical fundamentals... - [The Culture Fit and the BA: It’s in the Soft Skills](https://www.quayconsulting.com.au/news/the-culture-fit-and-the-ba-its-in-the-soft-skills/) - Finding the right BAs can be deeply challenging, particularly finding the mix of skills that indicate whether they’ll be the right fit for a project team. - [Leading Through Ambiguity: Early Sponsor Decisions Define Project Outcomes](https://www.quayconsulting.com.au/news/leading-through-ambiguity-early-sponsor-decisions-define-project-outcomes/) - Projects today require decisions to be made earlier, with less certainty and with consequences that compound as delivery progresses. Many sponsors are operating with leadership habits shaped in operational environments... - [The Rise of the Accidental Project Sponsor: A Critical Delivery Risk](https://www.quayconsulting.com.au/news/the-rise-of-the-accidental-project-sponsor-a-critical-delivery-risk/) - Many project sponsors step into the role accidentally — inheriting responsibility without being prepared for the decision-making, influence and governance it requires. - [From Accidental to Deliberate: 5 Questions Every Project Sponsor Should be able to Answer](https://www.quayconsulting.com.au/news/from-accidental-to-deliberate-5-questions-every-project-sponsor-should-be-able-to-answer/) - In many organisations, sponsorship is assigned by role, seniority or proximity to impact. Leaders are trusted, accountable for outcomes and expected to provide direction when it matters most. - [Navigating Project and Portfolio Reviews: The Bigger Picture](https://www.quayconsulting.com.au/news/navigating-project-and-portfolio-reviews-the-bigger-picture/) - While a project review zooms in on specific tasks and milestones, portfolio reviews take a strategic view of overall performance and long-term success. - [Avoiding Project Turbulence: Lessons from the Control Tower](https://www.quayconsulting.com.au/news/avoiding-project-turbulence-lessons-from-the-control-tower/) - Much like an air traffic controller keeps the skies safe and efficient, managing a project portfolio requires constant vigilance for shifting benefits, scope creep and changing project interdependencies. - [Strategic Course Correction: The Value of an Early Portfolio Review](https://www.quayconsulting.com.au/news/strategic-course-correction-the-value-of-an-early-portfolio-review/) - An early project portfolio review ensures your initiatives stay aligned with strategic goals, reducing risks and maximising value. By evaluating progress at the 30% mark, leaders gain critical insights and opportunities to make impactful adjustments before it’s too late. - [‘Curiouser and Curiouser’: An approach to complexity in project delivery](https://www.quayconsulting.com.au/news/curiouser-and-curiouser-an-approach-to-complexity-in-project-delivery/) - Is curiosity a leadership superpower? Asking ‘why’ and getting curious when you want to foster successful teams certainly is. - [Red flag, green flag: Early warning signals in projects](https://www.quayconsulting.com.au/news/red-flag-green-flag-early-warning-signals-in-projects/) - Every project will have red and green flags. Identifying them is critical as is healthy dose of instinct and critical thinking skills to understand what the flags are signalling. - [The X-Factor: 3 Traits of Exceptional Project Managers](https://www.quayconsulting.com.au/news/the-x-factor-3-traits-of-exceptional-project-managers/) - Discover the hidden traits of exceptional project managers: situational awareness, empathy, and systems thinking that elevates project outcomes beyond the basic - [Special or Common Cause? The process of improving project risk management](https://www.quayconsulting.com.au/news/special-or-common-cause-the-process-of-improving-project-risk-management/) - Project managers tend to focus on immediate risks that need urgent attention, but it's the ‘everyday’ risks that can beneifit from process improvement. - [Project quality: It doesn’t have to be the enemy of speed](https://www.quayconsulting.com.au/news/project-quality-it-doesnt-have-to-be-the-enemy-of-speed/) - It’s possible to master the golden triangle of speed, cost and quality in project delivery by embedding quality assurance from the start of your project. - [Balancing risk and reward in fast-paced project delivery](https://www.quayconsulting.com.au/news/balancing-risk-and-reward-in-fast-paced-project-delivery/) - Effective risk-based project management strategies will help you make informed decisions when things are urgent, ensuring quality and successful project outcomes. - [From Crisis to Alignment: The Role of Management Cascades in Navigating Change](https://www.quayconsulting.com.au/news/from-crisis-to-alignment-the-role-of-management-cascades-in-navigating-change/) - Whether it’s a crisis or a slow-burning issue, effective communication management cascades can transform potential chaos into coordinated, harmonious change. - [Ugly Stepsister or Quiet Underachiever: The Power of Processes in Crisis-Driven Change](https://www.quayconsulting.com.au/news/ugly-stepsister-or-quiet-underachiever-the-power-of-processes-in-crisis-driven-change/) - The power of processes in organisational change is crucial but often overlooked by people and tech, risking program success or failure. - [Effective Project Prioritisation in Challenging Times](https://www.quayconsulting.com.au/news/effective-project-prioritisation-in-challenging-times/) - Amid economic uncertainty, organisations must prioritise projects wisely. The reimagined EPMO plays a key role in assessing value, resourcing impacts, and risk for optimal project selection. - [Business Cases Amidst Economic Uncertainty: Balancing ROI, Scope and Certainty](https://www.quayconsulting.com.au/news/business-cases-amidst-economic-uncertainty/) - Getting a business case across the line in challenging times relies on three things: Clear scope, minimal assumptions, and a compelling theory of change. - [The Perils of a ‘Good News Only’ Culture in Core Platform Projects](https://www.quayconsulting.com.au/news/the-perils-of-a-good-news-only-culture-in-core-platform-projects/) - In core platform projects, a good news culture can pose challenges for sponsors and leaders. Now consider this. Does your organisation only celebrate success? - [Cultivating Success in High-Risk Projects: 3 Strategies for Successful Outcomes](https://www.quayconsulting.com.au/news/cultivating-success-in-high-risk-projects-3-strategies-for-successful-outcomes/) - Core platform projects require 3 strategies: the clarity of balanced scorecards, the candour of transparent cultures, and the guidance of gracious leadership - [Agile Project Delivery: Moving Beyond the Hype](https://www.quayconsulting.com.au/news/agile-project-delivery-moving-beyond-the-hype/) - Agile methodology’s benefits are well-known - as are some of its challenges. What do project leaders need to consider about agile delivery post-COVID? - [The EPMO Revival: Creating Synergy Between Governance and Agile Delivery](https://www.quayconsulting.com.au/news/creating-synergy-between-governance-and-agile-delivery/) - The EPMO is making a resurgence in the agile-dominated scene, blending traditional and modern methodologies for optimal project management. - [EPMO in Agile Environments: Tailoring Your Delivery DNA](https://www.quayconsulting.com.au/news/epmo-in-agile-environments-tailoring-your-delivery-dna/) - As project management evolves, a hybrid model combining EPMO's strategic oversight with Agile's flexibility is gaining traction, offering the best of both worlds. - [The Smooth Sailing, High Risk Project: Helping Sponsors Navigate Complexity](https://www.quayconsulting.com.au/news/the-smooth-sailing-high-risk-project-helping-sponsors-navigate-complexity/) - Projects may look smooth sailing to the naked eye, but what is going on below deck and how can sponsors get a view of how managing risk influences success? - [Charting the Course: The Essential Role of Leadership in Project Delivery](https://www.quayconsulting.com.au/news/charting-the-course-the-essential-role-of-leadership-in-project-delivery/) - There are parallels between project management and captaining a sea voyage: You need to know your crew and that effective leadership has a pivotal role in navigating to success. - [Avoiding Communication Pitfalls in High Stake Projects: The Role Language Plays in Project Risk](https://www.quayconsulting.com.au/news/avoiding-communication-pitfalls-in-high-stake-projects-the-role-language-plays-in-project-risk/) - Understanding probability vs possibility and distinguishing causation from correlation is crucial for risk management in high-stakes project decision-making. - [The Ever-evolving PMO: What’s Next for PMOs in 2024?](https://www.quayconsulting.com.au/news/the-ever-evolving-pmo-whats-next-for-pmos-in-2024/) - The PMO is having to evolve to meet the challenges of what has been referred to as a year of "wait and see", echoing the uncertainty of a global community at a crossroads. - [Does Teamwork Play a Role in Building Resilience?](https://www.quayconsulting.com.au/news/does-teamwork-play-a-role-in-building-resilience/) - With the change and pressures facing the workforce, resilience has been a frequent topic amongst the leadership. But how much of an individual’s resilience can be attributed teamwork - [Bridging the Divide: Understanding Frontline Challenges Amidst Change & Transformation](https://www.quayconsulting.com.au/news/bridging-the-divide-understanding-frontline-challenges-amidst-change-transformation/) - There is often a divide between where impact is felt when organisations start to transform and it’s crucial to get the communication right from the get-go. - [Australia’s Leading Project Management Consultancies](https://www.quayconsulting.com.au/news/australias-leading-project-management-consultancies/) - Who are the key players in the Australian project management industry? - [Collaborative Learning: The Value in Making New Mistakes](https://www.quayconsulting.com.au/news/collaborative-learning-the-value-in-making-new-mistakes/) - The time, cost and effort of formal training often doesn’t lend itself to the outcomes demanded by business, however learning from others’ direct experiences can help teams to avoid making the same mistakes. - [Delivering More with Less: Prudent Cost Management](https://www.quayconsulting.com.au/news/delivering-more-with-less-prudent-cost-management/) - When the business finds itself looking for opportunit to cut costs, many stop investing in new projects and people owithout looking far enough to see the consequences of how it will impact the success or failure of the project. - [M&A: 8 Principles for Successful Business Integration](https://www.quayconsulting.com.au/news/ma-8-principles-for-successful-business-integration/) - When bringing two businesses together, how can a merged organisation maximise the potential for successful integration? - [Assessing the Success of Change Management](https://www.quayconsulting.com.au/news/assessing-the-success-of-change-management/) - How do you know your change management has been successful? When organisations complete projects, it is critical that its success – or failure – is captured and measured. - [Better, Quicker, Cheaper Projects – It is Possible!](https://www.quayconsulting.com.au/news/better-quicker-cheaper-projects-it-is-possible/) - In a fast moving business environment, how can hypothetical projects improve project delivery? - [Can You Fix the Price on Agile Projects?](https://www.quayconsulting.com.au/news/can-you-fix-the-price-on-agile-projects/) - Is it possible to utilise an agile approach and lock in a fixed price contract for project delivery? - [Agile Qualifications – Are They Worth It?](https://www.quayconsulting.com.au/news/agile-qualifications-are-they-worth-it/) - Quay Consulting’s Matthew Sharpe explores the value of gaining Agile certification and the importance of asking ‘why’ before pursuing formal qualifications. - [How is a ‘Project’ Defined?](https://www.quayconsulting.com.au/news/how-is-a-project-defined/) - Delivering a project can be challenging at the best of times but what if there is confusion or disputes about which initiatives actually constitute a project? - [Pilot v Production - Architecture Red Flags?](https://www.quayconsulting.com.au/news/pilot-v-production-architecture-red-flags/) - Pilot deployment is often a fast-tracked way of getting new technology introduced into an organisation, usually within a particular department or business unit. - [Risk Management Can Increase Your Risk – But This is Good News!](https://www.quayconsulting.com.au/news/risk-management-can-increase-your-risk-but-this-is-good-news/) - Where risk management is integrated into the DNA of the organisation, normally you will find strong frameworks and processes that manage this process efficiently and effectively. - [Designing Capability-Based Governance](https://www.quayconsulting.com.au/news/designing-capability-based-governance/) - Building effective project and program governance is critical for long-term success of any program of work and non-negotiable for sustainable project outcomes. - [The Good Sponsor Guide: Setting Up IT Projects for Success](https://www.quayconsulting.com.au/news/the-good-sponsor-guide-setting-up-it-projects-for-success/) - How can bringing business sponsors and IT expertise together ensure that change initiatives are set up for success? - [The 5 Benefits of a Capability Model](https://www.quayconsulting.com.au/news/the-5-benefits-of-a-capability-model/) - How can looking at a business with a ‘placemat’ view help IT to have better discussions and deliver better outcomes? - [The Rise of Offshore Testing](https://www.quayconsulting.com.au/news/the-rise-of-offshore-testing/) - Should your organisation consider outsourcing or off-shoring software testing? - [Cloud models: Not a ‘One-Size-Fits-All’](https://www.quayconsulting.com.au/news/cloud-models-not-a-one-size-fits-all/) - What are the pros and cons of public, private and hybrid cloud solutions and which one is right for your organisation? - [Should All Companies Have a Test Partner?](https://www.quayconsulting.com.au/news/should-all-companies-have-a-test-partner/) - Can having the right test partner save your organisation time and money, as well ensure you deliver quality projects? - [The Role of Architecture in Successful Project Outcomes](https://www.quayconsulting.com.au/news/the-role-of-architecture-in-successful-project-outcomes/) - Enterprise architecture provides a set of tools that help organisations to align their strategic objectives with operational consequences and IT decision-making, however it is not only an IT tool. - [Government v Private Projects: Are They More Challenging?](https://www.quayconsulting.com.au/news/government-v-private-projects-are-they-more-challenging/) - What are the key characteristics that set Government projects apart from their private-sector counterparts? - [Vendor-led Projects: A Fox in the Henhouse?](https://www.quayconsulting.com.au/news/vendor-led-projects-a-fox-in-the-hen-house/) - Implementing new technology or solutions into a business can be a difficult task and it’s the dynamic between the customer and the vendor that is the crux of most of the challenges. - [The Four Pillars of Business Stability and Agility](https://www.quayconsulting.com.au/news/the-four-pillars-of-business-stability-and-agility/) - As organisations embrace the idea of being agile, why do so many struggle with the realities of implementation and the impact on project success? - [Delivering Technology Transformation](https://www.quayconsulting.com.au/news/delivering-technology-transformation/) - Improving efficiency, scalability and cost reduction are key drivers for technology transformation, however, it is vital that IT aligns with the business to deliver change successfully. - [Can Project Management be Learned in the Classroom?](https://www.quayconsulting.com.au/news/can-project-management-be-learned-in-the-classroom/) - Is it enough to gain certification in project management methodology or are we missing a significant piece in the capability uplift equation? - [The Role of a PMO in Project Manager Capability Uplift](https://www.quayconsulting.com.au/news/the-role-of-pmo-in-project-manager-capability-uplift/) - Project managers require a diverse set of skills to successfully deliver projects, and more often than not, most will invest time and effort in continuous learning to ensure they stay abreast of new project methodologies. - [Building the Right Project Team: A Critical Enabler for Success](https://www.quayconsulting.com.au/news/building-the-right-project-team-a-critical-enabler-for-success/) - No matter what the endeavour, selecting and engaging the right team is a critical enabler for success. - [Collaborative Learning: Unlocking Your Potential](https://www.quayconsulting.com.au/news/collaborative-learning-unlocking-your-potential/) - On the job experience and formal training are standard tools for upskilling your teams, however, it is in collaboration and shared knowledge that the most valuable learning is usually found. - [Big Data and the Digital Footprint](https://www.quayconsulting.com.au/news/big-data-and-the-digital-footprint/) - Rather than focusing on the elusive ‘data scientist’, organisations do well instead to bring broader skillsets into contextualising Big Data for their projects. - [How are Cloud Projects Different?](https://www.quayconsulting.com.au/news/how-are-cloud-projects-different/) - Without doubt Cloud technology is the latest trend being embraced by organisations to manage their infrastructure (IaaS), applications (SaaS), and development platform (PaaS). - [Building a Change Culture for Difficult Times](https://www.quayconsulting.com.au/news/building-a-change-culture-for-difficult-times/) - Organisations are more concerned than ever about fostering a culture for change and resilience to help their workforce navigate the ambiguity and pressure to come. - [Recession Risk: How does that shape and impact projects and PMOs](https://www.quayconsulting.com.au/news/recession-risk-how-does-that-shape-and-impact-projects-and-pmos/) - Preparing for a downturn can have significant implications on upcoming and inflight projects, and place increased demands on the PMO. - [Cost Out Projects: The Good, the Bad, and the Unintended Consequences](https://www.quayconsulting.com.au/news/cost-out-projects-the-good-the-bad-and-the-unintended-consequences/) - Most project goals aim to improve an organisation’s capability and in doing so often creates efficiencies but what happens when the goal itself is the cost out. - [Modern PMO: Trends in PMO landscape](https://www.quayconsulting.com.au/news/modern-pmo-trends-in-pmo-landscape/) - The PMO is making something of a resurgence as change and shifting workforce demands are challenging the trajectories of costs, benefits, and ROI. - [The Value of a Program PMO](https://www.quayconsulting.com.au/news/the-value-of-a-program-pmo/) - Some initiatives are just big and complex - when does it make sense to set up a program PMO, what should they be doing and how much value can it really add? - [The Right-Sized PMO: 7 Questions for Scaling Capability](https://www.quayconsulting.com.au/news/the-right-sized-pmo-7-questions-for-scaling-capability/) - Right-sizing your PMO keeps it aligned with changing delivery demand as it shifts through transformation, consolidation, and lean modes, scaling up or down yet retaining core capability. - [Scaling the PMO: Aligning the Operating Model with Delivery Demand](https://www.quayconsulting.com.au/news/scaling-the-pmo-aligning-the-operating-model-with-delivery-demand/) - Scaling a PMO in keeping with changing delivery demand requires a shift between transformation, consolidation and lean modes. - [The High Performing PMO: How Capability Grows from Foundation to Strategic Partner](https://www.quayconsulting.com.au/news/the-high-performing-pmo-how-capability-grows-from-foundation-to-strategic-partner/) - A high-performing PMO is built over time and evolves through clear capability stages. Learn how PMOs progress, where they plateau and what it takes to reach strategic partnership. - [Approach vs Methodology: Optimising Successful WFM Transformation](https://www.quayconsulting.com.au/news/approach-vs-methodology-optimising-successful-wfm-transformation/) - In delivering workforce management transformation, the approach to setting up for success eats methodology for breakfast. - [What does AI think about the impact of ChatGPT on projects? We asked](https://www.quayconsulting.com.au/news/what-does-ai-think-about-the-impact-of-chatgpt-on-projects-we-asked/) - As organisations get excited about or grapple with the potential of generative AI, there are questions about how effective it can be in the project environment. - [Prioritisation in Agile: Focus on the Benefits](https://www.quayconsulting.com.au/news/prioritisation-in-agile-focus-on-the-benefits/) - How do project managers determine prioritisation in agile and how does that contribute to delivering the expected benefits? - [No Surprises: Why Execution Strategies are Critical for Project Success](https://www.quayconsulting.com.au/news/no-surprises-why-execution-strategies-are-critical-for-project-success/) - Projects require many artefacts at the launch of a project. One that is often missing is an execution strategy, which could make or break its ability to succeed. - [The Planning Fallacy: It’s a Real Cognitive Bias](https://www.quayconsulting.com.au/news/the-planning-fallacy-its-a-real-cognitive-bias/) - The planning fallacy is a well-documented phenomenon and it’s very common among those of us leading teams into projects (among people in general, actually). - [Project Success: Avoiding the False Start](https://www.quayconsulting.com.au/news/project-success-avoiding-the-false-start/) - A false start can be a setback for a project, but it can also be an opportunity to re-evaluate and make necessary adjustments to get back on track - [It’s Not Textbook: Coaching Better Project Managers](https://www.quayconsulting.com.au/news/its-not-textbook-coaching-better-project-managers/) - With a lot of experience leading projects, we know a good PM when we meet one and what sets a great PM apart usually isn’t something they learn from a textbook. - [The Sponsor-PM Relationship: Critical Enablers for Success](https://www.quayconsulting.com.au/news/the-sponsor-pm-relationship-critical-enablers-for-success/) - The relationship that project teams build with sponsors can make or break a project’s success in this critical part of project delivery. - [Leadership Readiness: Priming the Organisation for Change](https://www.quayconsulting.com.au/news/leadership-readiness-priming-the-organisation-for-change/) - As we begin to prepare for 2023, it's timely to look at some immediate actions leaders can take to prime an organisation for change that lies ahead. - [Gearing up for 2023: PMO setup for a big change agenda](https://www.quayconsulting.com.au/news/gearing-up-for-2023-pmo-setup-for-a-big-change-agenda/) - Is your PMO ready to fire in 2023? This is a must read for organisations ramping up project investment and transforming or have big expectations for where they will land. - [The PMO: Purpose, styles, and the question of Agile](https://www.quayconsulting.com.au/news/the-pmo-purpose-styles-and-the-question-of-agile/) - As leaders look once again to the PMO to provide guardrails and support in project delivery, it’s valuable to acknowledge that each organisation is different and will organise differently. - [Inside the Perimeter: Making Data Harder to Find](https://www.quayconsulting.com.au/news/inside-the-perimeter-making-data-harder-to-find/) - Cybersecurity is a hot-button issue for many in the C-suite following recent high-profile data breaches, but the conversation about data security needs to shift. - [Good Corporate Hygiene: An Ounce of Cybersecurity Prevention is Worth a Pound of Cure](https://www.quayconsulting.com.au/news/good-corporate-hygiene-an-ounce-of-cybersecurity-prevention-is-worth-a-pound-of-cure/) - As cybersecurity incidents increase, organisations can limit the damage by ensuring that hygiene projects remain on the executive agenda. - [How to Communicate Change in Large-Scale Transformation](https://www.quayconsulting.com.au/news/how-to-communicate-change-in-large-scale-transformation/) - Change is difficult to communicate well and puts us all in the same boat whether or not we all want to be. - [Beyond the Risk Register: Leveraging Emergent Strategy](https://www.quayconsulting.com.au/news/beyond-the-risk-register-leveraging-emergent-strategy/) - Whenever we introduce change, we introduce risk and whilst most risk registers document the activity risks, few consider the planned benefits risk that may arise from the change itself. - [Governance at the Right Pace: How High-Performing PMOs Balance Control and Momentum](https://www.quayconsulting.com.au/news/governance-at-right-pace-high-performing-pmos/) - High-performing PMOs understand that governance needs the right pace: fast enough to enable progress, structured enough to maintain control. - [The 5 Forces Reshaping the Modern PMO](https://www.quayconsulting.com.au/news/the-5-forces-reshaping-the-modern-pmo/) - What separates high-performing PMOs from those fighting for relevance? Insights from the recent Quay × Smartsheet Roundtable revealed 5 trends reshaping high-performing PMOs. - [Evolving the PMO: From Governance Engine to Value Enabler](https://www.quayconsulting.com.au/news/evolving-the-pmo-from-governance-engine-to-value-enabler/) - The most effective PMOs evolve from enforcing governance to enabling outcomes — focusing on impact, sponsorship, and right-sized frameworks that keep delivery moving. - [Are we ready to manage cyber risks?](https://www.quayconsulting.com.au/news/are-we-ready-to-manage-cyber-risks/) - Designing for risk is becoming vital in digital transformation, yet Australian businesses don’t feel that their systems are prepared for a major security threat. - [Mind the Gap: The Pivotal Role of Data in Transformation](https://www.quayconsulting.com.au/news/mind-the-gap-the-pivotal-role-of-data-in-transformation/) - The role that data plays in transformation is increasingly critical – both the data we know exists in organisational silos and the ‘unknowable’ data that can be leveraged to land a successful transformation. - [Change Management: A Critical Enabler in Successful Transformation](https://www.quayconsulting.com.au/news/change-management-a-critical-enabler-in-successful-transformation/) - Has change management’s role shifted from a ‘nice to have’ to a need to have for organisations that continue to adapt to a VUCA world? - [Navigating project risk in times of uncertainty](https://www.quayconsulting.com.au/news/navigating-project-risk-in-times-of-uncertainty/) - Without a doubt, project delivery has been deeply challenged as the pandemic caused widespread disruption and forced many business leaders to accelerate programs and technology projects to pivot to the new ways of work. - [Realigning for Results: What Comes After the Project Portfolio Review?](https://www.quayconsulting.com.au/news/realigning-for-results-what-comes-after-the-project-portfolio-review/) - Realigning priorities, making tough calls and empowering the EPMO to ensure each project contributes meaningfully to the organisation’s long-term goals. - [After the Portfolio Review: Leveraging the Right Expertise for Success](https://www.quayconsulting.com.au/news/after-the-portfolio-review-leveraging-the-right-expertise-for-success/) - After a project portfolio review, organisations often face tough decisions and the need for decisive action. - [How Project Sponsors Drive Portfolio Success](https://www.quayconsulting.com.au/news/how-project-sponsors-drive-portfolio-success/) - Strong project sponsors are essential after portfolio reviews, navigating tough decisions and aligning projects with strategic goals to ensure prioritisation decisions drive meaningful outcomes. - [The Hidden Cost of Inaction: Why Technology Investments Can’t Wait](https://www.quayconsulting.com.au/news/the-hidden-cost-of-inaction/) - While it might seem logical to delay major technology investments to conserve budget when the road ahead looks challenging, sometimes the reverse is true. - [Strengthening the SteerCo: Investing in Capability in Challenging Times](https://www.quayconsulting.com.au/news/strengthening-the-steerco/) - Investing in a strong steerco capability is vital during challenging times, as it sharpens governance, collaboration, and enables better risk management. - [Resilience Under Pressure: 3 Project Leadership Strategies](https://www.quayconsulting.com.au/news/3-project-leadership-strategies/) - Leading teams through tough times requires a high degree of resilience and we explore 3 project leadership strategies to deliver against constraints. - [Theory of Change in Practice: Strengthening the Digital Business Case](https://www.quayconsulting.com.au/news/theory-of-change-in-practice/) - Finding the ‘just right’ in project business cases means avoiding being too optimistic or too pessimistic, too risk averse, or too carefree with challenges. - [The Burning Platform: Turning a Crisis into Strategic Opportunity](https://www.quayconsulting.com.au/news/the-burning-platform-turning-a-crisis-into-strategic-opportunity/) - Crises can drive strategic transformation. Effective management of a "burning platform" involves addressing immediate threats and seizing opportunities for long-term change. - [A Tale of Two Projects: 4 Enablers for Successful Transformation](https://www.quayconsulting.com.au/news/a-tale-of-two-projects-4-enablers-for-successful-transformation/) - A recent analysis of two major transformations showed just how critical it is to have the right enablers in play for a successful outcome. - [The Project Portfolio: 3 Indicators to Reassess Tech and Governance](https://www.quayconsulting.com.au/news/project-portfolio-3-indicators-reassesss-tech-and-governance/) - It’s tempting to view project portfolio technology as a nice-to-have, but resource contention, budget blow-outs, and change fatigue signal the need to assess how your project portfolio reporting is fit for purpose. - [Beyond Green Lights: Strengthening Governance and Transparency in Project Reporting](https://www.quayconsulting.com.au/news/beyond-greenlights-governance-transparent-project-reporting/) - Much of project reporting is self-reported, which can easily mask the risks. Strengthening governance and transparent reporting enables leaders to avoid a ‘good news only’ culture. - [Aligning Technology Investments with Business Strategy: A Six-Step Approach](https://www.quayconsulting.com.au/news/aligning-tech-investment-business-strategy-project-delivery/) - Aligning business strategy with technology investments avoids organisations wasting resources; strengthening governance, capability modelling, and structured decision making helps bridge the gaps. - [Collaborative Work Management: Reshaping Project Delivery](https://www.quayconsulting.com.au/news/collaborative-work-management-reshaping-project-delivery/) - As the pace and complexity of work accelerates, collaborative work management tools are stepping in to close the gap—streamlining delivery, improving visibility and aligning project execution with strategic priorities. - [From Delivery to Impact: Rethinking Change Management for Long-Term Value](https://www.quayconsulting.com.au/news/delivery-to-impact-rethinking-changement-for-long-term-value/) - Projects don’t end at go-live. Long-term value depends on continuous improvement, benefit tracking and leadership accountability—ensuring your investment translates into strategic and sustainable results - [The Missing Link in Project Success: Governance, Transparency and Leadership Mindset](https://www.quayconsulting.com.au/news/missing-links-project-success-governance-transparency-leadership/) - Governance, transparency and leadership are critical to successful project delivery. When aligned with collaborative work methodologies, they drive adoption, accountability and long-term value. - [The Bad Project Business Case: 5 Flaws to Avoid](https://www.quayconsulting.com.au/news/the-bad-project-business-case-5-flaws-to-avoid/) - Every failed project has a backstory—and often, it starts with a business case built on shaky assumptions. Learn the five most common flaws that sabotage investment, derail execution and erode value. - [The Missing Business Case: How Projects Lose Their Way](https://www.quayconsulting.com.au/news/missing-business-case-a-drift-to-project-failure/) - Many projects lose alignment after kick-off. Scope shifts, benefit fade, and decision drift often stem from one overlooked cause: no one’s looking back at the business case. - [Strengthen the Business Case: The Value of a Market Scan](https://www.quayconsulting.com.au/news/strengthen-the-business-case-market-scan/) - Market scans don’t slow down delivery—they sharpen it. By challenging assumptions and surfacing alternatives, they reduce risk, expose trade-offs and turn instinctive decisions into informed, strategic ones. - [Reframing Delivery: From Iron Triangle to Value Diamond](https://www.quayconsulting.com.au/news/reframing-project-delivery-iron-triangle-to-value-diamond/) - Scope, time and cost remain essential, but they don’t explain why a project matters. When context shifts, it’s value that reveals whether the project is still worth the effort. - [Trusted Leader, Troubled Project: Why Sponsorship Needs Governance Discipline](https://www.quayconsulting.com.au/news/trusted-leader-troubled-project-sponsorship-governance-discipline/) - Strong leadership doesn’t guarantee effective sponsorship. Without clarity, context and practice, even senior leaders can derail delivery. - [The Four Project Archetypes: Fit the Work, then the Framework](https://www.quayconsulting.com.au/news/four-project-archetypes-frameworks/) - Even with frameworks in place, projects fail when governance assumes sameness. The real differentiator? Knowing how to lead the right way for the work at hand. - [Cost Optimisation: The Hidden Drivers of Project Delivery Blowouts](https://www.quayconsulting.com.au/news/cost-optimisation-the-hidden-drivers-of-project-delivery-blowouts/) - Few projects blow past their budgets simply because of overspend. More often it’s a symptom of misalignment, murky scope and churn. - [Getting to Yes: Six Smart Ways to Win Over the Board](https://www.quayconsulting.com.au/news/getting-to-yes-six-smart-ways-to-get-project-approval/) - Despite tightening budgets, boards aren’t saying no to every project - they’re just harder to convince. In a risk-averse market, sponsors need to frame the value clearly, show control and pick their moment to get a “yes.” - [Capturing the opportunity: Five hidden upsides to relocating your office](https://www.quayconsulting.com.au/news/capturing-the-opportunity-5-upsides-to-office-relocations/) - Relocating your office? Learn how to capture five often-missed opportunities that drive technology, culture, and collaboration gains - [The Office Relocation: It’s a complex project](https://www.quayconsulting.com.au/news/the-office-relocation-its-a-complex-project/) - Office relocations are amongst the most ‘complex’ projects a business can deliver and easy to underestimate the impact to your business. - [The Human Side: How Change Management Determines the Success of Your Office Move](https://www.quayconsulting.com.au/news/the-human-side-change-management-successful-office-relocation/) - Even the best-planned relocations can unravel with people aren't prepared for the change, and the difference between disruption and a smooth transition is in how the human side is managed. - [False Economies: Don’t Cut What Protects Project Outcomes](https://www.quayconsulting.com.au/news/false-economies-dont-cut-what-protects-project-outcomes/) - Trimming project spend often causes more harm than good. From misaligned resourcing to skipping change support, these “savings” can derail delivery. - [Right-Sized Delivery and the Rise of the Fractional Project Leader](https://www.quayconsulting.com.au/news/right-sized-delivery-fractional-project-leader/) - When you’re running lean projects, experienced delivery matters. Fractional project leaders bring structure, insight, and risk awareness right when it’s needed most.. - [Unlocking SaaS Value: Why Continuous Optimisation Matters After Go-Live](https://www.quayconsulting.com.au/news/unlocking-saas-value-continuous-optimisation-after-go-live/) - When systems stall after go-live, the issue often isn’t the tech - it’s capacity, ownership and support focused on continuous improvement, rather than technical fixes. - [5 Reasons to Consider a Strategic PMO Review](https://www.quayconsulting.com.au/news/5-reasons-to-consider-a-strategic-pmo-review/) - Even strong PMOs can stall. A targeted review can uncover inefficiencies, optimise governance, and improve delivery without increasing your budget. - [AI in Project Delivery: Where It Helps, Where It Hurts](https://www.quayconsulting.com.au/news/ai-in-project-delivery-where-it-helps-and-hurts/) - AI can speed up project work, but only with the right guardrails. This guide outlines safe use cases in business cases, how to manage accuracy, governance and data security so teams save time without adding risk. - [Amplified Impact: How AI is Reshaping Project Delivery](https://www.quayconsulting.com.au/news/amplified-impact-how-ai-is-reshaping-project-delivery/) - As AI changes how projects are delivered, strong governance, sound judgement and alignment on value are more important than ever... - [The Expert View: Project Leaders on AI’s Impact in the PMO](https://www.quayconsulting.com.au/news/expert-view-project-leaders-ai-impact-pmo/) - Senior project leaders share practical insights on AI in project delivery, from governance and data integrity to the risk of false confidence. - [Balancing Transformation Demands with a Day Job](https://www.quayconsulting.com.au/news/balancing-transformation-demands-with-a-day-job/) - How can you help subject matter experts to balance the demands of BAU against the demands of their transformation roles? - [Assessing Performance From the Baseline](https://www.quayconsulting.com.au/news/assessing-performance-from-the-baseline/) - A project baseline provides an essential starting point for monitoring and assessing the performance of your projects. - [Managing wellbeing in uncertain times](https://www.quayconsulting.com.au/news/managing-wellbeing-and-self-in-uncertain-times/) - We are in very uncertain times thanks to COVID-19 however there are things we can do to ensure that we look after ourselves and others. - [The Rise of Data Analytics: Where to in 2016?](https://www.quayconsulting.com.au/news/the-rise-of-data-analytics-where-to-in-2016/) - As Big Data technology begins to mature, what is influencing the adoption of data analytics? - [When is Agile the Right Approach?](https://www.quayconsulting.com.au/news/when-is-agile-the-right-approach/) - Agile can be a very effective project delivery methodology but when is it right to use? Agile can be a very effective project delivery methodology when it is executed correctly. - [Understanding the value of assurance](https://www.quayconsulting.com.au/news/understanding-the-value-of-assurance/) - Assurance is built into each Practice, providing our clients with the ability to tap into a wealth of accumulated knowledge, experience and collateral. - [Risk Management in Projects - The Importance of Starting and Finishing Well](https://www.quayconsulting.com.au/news/risk-management-in-projects-the-importance-of-starting-and-finishing-well/) - Learn the steps that will reduce the number of surprises and better equip you as a project manager to manage risks in a more pro-active rather than re-active way. - [A Milestone: 100 Editions of the Quay Bulletin](https://www.quayconsulting.com.au/news/a-milestone-100-editions-of-the-quay-bulletin/) - We started the Quay Bulletin to share our knowledge and to make a positive difference in project delivery - [Technical or SME Experience: Weighing up the Balance in Choosing a BA](https://www.quayconsulting.com.au/news/technical-or-sme-experience-weighing-up-the-balance-in-choosing-a-ba/) - It’s an ongoing debate within the PM profession: What matters more – the core skills of a BA or their experience within a particular area of business? - [Podcast: A PM’s Perspective on the Criticality of Sponsors](https://www.quayconsulting.com.au/news/podcast-a-pms-perspective-on-the-criticality-of-sponsors/) - Sponsors are a vital part of the success – or failure – of a project. In this episode of Quay Conversations, Rod and Bec discuss the 101s of good sponsorship. - [Leading with Intent: A Powerful Tool in the Project Delivery Kit](https://www.quayconsulting.com.au/news/leading-with-intent-a-powerful-tool-in-the-project-delivery-kit/) - 2020 has shone a spotlight on the power of intentional leadership, how important it is for our teams and organisational culture when uncertainty becomes the norm. - [Culture: What is it Good For?](https://www.quayconsulting.com.au/news/culture-what-is-it-good-for/) - Australian business leaders face some significant challenges to foster engagement and inhibit toxic cultures while successfully delivering projects. - [The Long Lens: Delivering Consistent Success via the Four Pillars of Value-Add Project Assurance](https://www.quayconsulting.com.au/news/the-long-lens-delivering-consistent-success-via-the-four-pillars-of-value-add-project-assurance/) - Consistent and repeatable success is possible within project delivery, provided you build the right scaffolding around it with robust assurance. - [The Digital Economy: The Fundamentals of Digital Transformation](https://www.quayconsulting.com.au/news/the-digital-economy-the-fundamentals-of-digital-transformation/) - Whilst digital transformation is not a one size fits all there are some emerging fundamentals on how to approach it that are worth noting. - [Rod cooks it up with celebrity chefs to help feed people in need](https://www.quayconsulting.com.au/news/rod-cooks-it-up-with-celebrity-chefs-to-help-feed-people-in-need/) - Quay’s own Rod Adams has rolled up his sleeves, donned an apron and shown off his culinary prowess as part of the 2012 CEO CookOff. Over 130 CEOs and 30 chefs came together on February 6 to raise much-needed funds for charity and feed 800 people who are doing it tough. Held at St Mary’s - [Encouragement House - Supporting a Sustainable Community](https://www.quayconsulting.com.au/news/encouragement-house-supporting-a-sustainable-community/) - When a trio of Australian students volunteered their time to work with the children of Encouragement house, their intent was clear. - [Designing Flight: Transparency vs Spin in New Tech Delivery](https://www.quayconsulting.com.au/news/designing-flight-transparency-vs-spin-in-new-tech-delivery/) - Innovation is fraught with risk so what can we learn from how two major global players manage the risk as well as the stakeholder experience of the journey? - [COVID-19: A Walk in the Fog](https://www.quayconsulting.com.au/news/covid-19-a-walk-in-the-fog/) - When your organisation is faced with ambiguity and change that is not within your control, your people will look to you for strength and leadership. - [Setting Up for Success - The True Value of Reviews in Project Management](https://www.quayconsulting.com.au/news/setting-up-for-success-the-true-value-of-reviews-in-project-management/) - There is increasing recognition that assurance, undertaken by an independent party, is essential to project success. - [Meeting the Challenge that is Kids' Cancer - Endure for a Cure 2016](https://www.quayconsulting.com.au/news/meeting-the-challenge-that-is-kids-cancer-endure-for-a-cure-2016/) - $294k, 7482 laps and 29,928 km. It's an effort that will make a tangible difference to kids who are in the endurance race that is cancer. - [Thank you for supporting #endurecure for 2015](https://www.quayconsulting.com.au/news/thank-you-for-supporting-endurecure-for-2015/) - Endure for a Cure has finished for another year and Quay Consulting would like to send a massive thank you to our clients and consultants for supporting us. - [Design Centric Thinking: Enabling Better Project Outcomes](https://www.quayconsulting.com.au/news/design-centric-thinking-enabling-better-project-outcomes/) - Design Centric Thinking is challenging traditional methods of initiating projects, so what is it and why does it deliver where the traditional business case approach often fails? - [Data Insights Without Big Data: Is it Possible?](https://www.quayconsulting.com.au/news/data-insights-without-big-data-is-it-possible/) - We are increasingly seeing successful businesses seeking to remain competitive, relevant, and driving engagement and sales by focusing on customer insights. - [Change and the Data Migration Journey](https://www.quayconsulting.com.au/news/change-and-the-data-migration-journey/) - As more organisations move data into the cloud, one thing is clear: it’s a change journey. Speed may be a driver, but managing the change is critical. - [Riding for Zero Childhood Cancers – Endure for A Cure 2017](https://www.quayconsulting.com.au/news/riding-for-zero-childhood-cancers-endure-for-a-cure-2017/) - Every dollar counts and this year’s Endure for a Cure raised funds to support four scientists to keep up the work on finding a cure. - [Quay Consulting partners with Smartsheet to drive PMO and Project Success](https://www.quayconsulting.com.au/news/quay-consulting-partners-with-smartsheet-to-drive-pmo-and-project-success/) - Quay Consulting is excited to announce our go-to-market partnership with Smartsheet, supporting better delivery for PMO and Project Success. - [What are the benefits of the cloud?](https://www.quayconsulting.com.au/news/what-are-the-benefits-of-the-cloud/) - Organisations should seek to justify the project investment before embarking on a cloud project by identifying and quantifying the benefits. - [Unlocking the Value of Assurance](https://www.quayconsulting.com.au/news/unlocking-the-value-of-assurance/) - Effective assurance identifies potential issues and corrective action, opportunities for improvement and important lessons. - [How Do You Know You Are Really On Time?](https://www.quayconsulting.com.au/news/how-do-you-know-you-are-really-on-time/) - Most projects have some form of project schedule, However, the extent to which a project schedule can be relied upon is a function of many variables such as complexity, resource availability, external providers, key dependencies and even the way it was built and is maintained. - [The Case for a DAM Strategy](https://www.quayconsulting.com.au/news/the-case-for-a-dam-strategy/) - What are your organisation’s Digital Assets and why are they so important to your business’s digital strategy? - [Risk-based Testing: The Threshold for Risk Tolerance](https://www.quayconsulting.com.au/news/risk-based-testing-the-threshold-for-risk-tolerance/) - How confident are you that your organisation’s approach to testing will deliver quality outcomes and solutions that perform as required? - [The Complexity of Change Management: Implementing the Business Case](https://www.quayconsulting.com.au/news/the-complexity-of-change-management-implementing-the-business-case/) - Change management is oft-touted as part of the business case for successful transformation, however, it is in the implementation that many organisations come un-stuck. - [The Change Gap: Why Planning for Resistance is Critical for Project Success](https://www.quayconsulting.com.au/news/the-change-gap-why-planning-for-resistance-is-critical-for-project-success/) - A close look at any successful change scenario in business will show that success was the result of focusing managing change impacts to both the business and its people. - [Perception: Can You Really Influence Project Outcomes?](https://www.quayconsulting.com.au/news/perception-can-you-really-influence-project-outcomes/) - When faced with the realities of project delivery and managing stakeholders, we have to know just how capable we are of influencing both upwards and outwards. - [Successful Execution of Systems Integrations Projects](https://www.quayconsulting.com.au/news/successful-execution-of-systems-integrations-projects/) - Businesses are investing heavily in systems integration projects, so how can an organisation harness its moving parts to deliver a ‘seamless’ user experience? - [The Value Proposition of ERP in the Cloud](https://www.quayconsulting.com.au/news/the-value-proposition-of-erp-in-the-cloud/) - The case for traditional vs cloud ERP: what is the business case for transitioning to the cloud? - [Embedding Organisational Change Management for Success](https://www.quayconsulting.com.au/news/embedding-organisational-change-management-for-success/) - How does embedding change management deliver successful outcomes for business projects? - [Podcast: A PM’s Perspective on Risk in Victoria’s COVID-19 Surge](https://www.quayconsulting.com.au/news/podcast-a-pms-perspective-on-risk-in-victorias-covid-19-surge/) - In the 1st episode of Quay Conversations, we explore the issue of risk assessment in large programs and why getting it wrong can have serious consequences. - [Podcast: A PM's Perspective on Governance and a Good News Culture](https://www.quayconsulting.com.au/news/podcast-a-pm-perspective-on-governance-and-a-good-news-culture/) - In the second episode of Quay Conversations, Rod and Bec talk about governance, accountability, and the risks of a good news culture. - [Owning Benefits – It’s a C-Suite Problem](https://www.quayconsulting.com.au/news/owning-benefits-its-a-c-suite-problem/) - Benefits management. Quite literally the last frontier for project managers and without a doubt, the most difficult measure for all projects that aspire to be recognised as successful. - [Blame Culture and Project Delivery Are Poor Cousins](https://www.quayconsulting.com.au/news/blame-culture-and-project-delivery-are-poor-cousins/) - What can great teams tell us about leadership and fostering a no-blame delivery culture to drive future success? - [PMO Purgatory – You Can Transition to ‘The Other Side’](https://www.quayconsulting.com.au/news/pmo-purgatory-you-can-transition-to-the-other-side/) - It’s an ePMO Manager’s worst nightmare: Occupying that place between compliance and reporting vs the ability to drive real value into an organisation’s delivery capability. - [Going Agile: Bubble Up or Go Big Bang?](https://www.quayconsulting.com.au/news/going-agile-bubble-up-or-go-big-bang/) - Agile has become part of the project management vernacular, however, the way it is adopted is far from universal. - [Designing Change: An Opportunity for Insight](https://www.quayconsulting.com.au/news/designing-change-an-opportunity-for-insight/) - How can you deliver change when the final outcomes for your projects are unknown? The answer is in how you design for it. - [Don’t Shoot the Messenger: Leveraging the Lessons of Failure](https://www.quayconsulting.com.au/news/dont-shoot-the-messenger-leveraging-the-lessons-of-failure/) - Facing the truth is something that organisations with an entrenched blame culture struggle to handle. Shifting blame does nothing to help achieve the intended outcomes and benefits of projects. - [Recalibrating the Agile Scrum: Leading Recovery with the Right Team](https://www.quayconsulting.com.au/news/recalibrating-the-agile-scrum-leading-recovery-with-the-right-team/) - If a project is showing signs of impending failure are there any special considerations to getting the right team on board when the project failure is an Agile one? - [Surfing Change: We’re All Equal Before the Wave](https://www.quayconsulting.com.au/news/surfing-change-were-all-equal-before-the-wave/) - Experienced change leaders know that successful delivery is a bit like riding a wave: the constant state of flux and how to embrace the uncertainty of the ride. - [What Can We Learn From Project Failure?](https://www.quayconsulting.com.au/news/what-can-we-learn-from-project-failure/) - It’s said that if we can learn from our mistakes, there’s an opportunity for growth. Learning from failure is not always as simple as business leaders may have us believe. - [Setting an Agile Pace: Why Speed and Cadence Matter](https://www.quayconsulting.com.au/news/setting-an-agile-pace-why-speed-and-cadence-matter/) - Agile vs agile: Understanding the correlation between speed and cadence are vital parts of deciding when agile is the right approach to project delivery. - [When is Too Early? Pre-Planning an Integration for M&A Success](https://www.quayconsulting.com.au/news/when-is-too-early-pre-planning-an-integration-for-ma-success/) - What pre-planning and governance can be put in place to ensure that M&A and integration teams can hit the ground running once the deal is done? - [Splitting Hairs: When is Independent Independent?](https://www.quayconsulting.com.au/news/splitting-hairs-when-is-independent-independent/) - When is independent really ‘independent’? The key principle of independent assurance is not about delivering the news you want to hear or give; it’s about the news that you need to hear. - [Know the Risk: The Stress Points in Merging Organisations](https://www.quayconsulting.com.au/news/know-the-risk-the-stress-points-in-merging-organisations/) - M&A is a process fraught with challenges. Knowing the typical stress points can enable businesses to build in effective risk management when merging multiple organisations. - [Manage the Message or Manage the Project: Why WestConnex Fails the Transparency Test](https://www.quayconsulting.com.au/news/manage-the-message-or-manage-the-project-why-westconnex-fails-the-transparency-test/) - Are we suitably informed on how major projects are tracking to plan or is the information flow an exercise in managing the message over managing the project? - [Danger, Will Robinson: The Project is Red](https://www.quayconsulting.com.au/news/danger-will-robinson-the-project-is-red/) - Many technologists and futurists tout the benefits of AI, however there are many who warn about the potential biases and risks in its application. - [Good News or Bad News: Stating it “like it is”](https://www.quayconsulting.com.au/news/good-news-or-bad-news-stating-it-like-it-is/) - Is it time to zero in on what happens when organisations favour good news over bad? Can we take the ‘good’ or ‘bad’ out and really state it just like it is? - [A Tribe of One: WFM in a Gig World](https://www.quayconsulting.com.au/news/a-tribe-of-one-wfm-in-a-gig-world/) - We are already seeing the impact of AI for workers, but what about organisations and how they engage and roster their workforce to optimise the gig economy? - [Agile Assurance: Embedding QA for Continuous Delivery](https://www.quayconsulting.com.au/news/agile-assurance-embedding-qa-for-continuous-delivery/) - While they may not seem like natural bedfellows, agility and assurance are in fact critical for business and essential for successful project outcomes. - [Project Overboard: The Unintended Consequences of the Gig Economy](https://www.quayconsulting.com.au/news/project-overboard-the-unintended-consequences-of-the-gig-economy/) - As the gig economy flourishes, it continues to drive change in how we work, the ways in which workers and companies interact, and has far-reaching implications for employers. - [Seizing Opportunity: Enabling Agility in Delivery](https://www.quayconsulting.com.au/news/seizing-opportunity-enabling-agility-in-delivery/) - In sport we hear about ‘defensive structure’ and ‘offensive agility’: Can you utilise and leverage both to seize unexpected opportunities in project delivery? - [Blockchain: A True Contender?](https://www.quayconsulting.com.au/news/blockchain-a-true-contender/) - As blockchain moves out of its traditional cybercurrency home into broader application, we have to ask: Are organisations able to separate hype from reality? - [Eating Strategy for Breakfast: The Impact of Delivery DNA](https://www.quayconsulting.com.au/news/eating-strategy-for-breakfast-the-impact-of-delivery-dna/) - The adage of culture eating strategy for breakfast is well-known. However, organisations can turn the boat around if they are willing to understand their own Delivery DNA. - [Reviving the PMO: Phoenix or True Success?](https://www.quayconsulting.com.au/news/reviving-the-pmo-phoenix-or-true-success/) - PMOs have had a tough time staying relevant, so we ask: Is it possible to revitalise a flailing PMO? - [Leadership EQ: a Critical Element in Transformational Change](https://www.quayconsulting.com.au/news/leadership-eq-a-critical-element-in-transformational-change/) - To effect meaningful change and deliver successful projects, it’s the soft skills of in leadership that create safe, successful, and resilient cultures. - [Don’t Expect a Smooth Entry: Why Project Teams Need to Hit the Ground Running](https://www.quayconsulting.com.au/news/dont-expect-a-smooth-entry-why-project-teams-need-to-hit-the-ground-running/) - Few consultants can truly appreciate the project environment they are about to commence working within but they need to be able to hit the ground running. - [In the Driver’s Seat – Should Consultants Run Your Projects?](https://www.quayconsulting.com.au/news/in-the-drivers-seat-should-consultants-run-your-projects/) - Has the time come to outsource project leadership and if it has, how do you find the right external delivery capability for successful projects? - [Killing a Project: Who Decides?](https://www.quayconsulting.com.au/news/killing-a-project-who-decides/) - Starting a project is easier than killing one and while no one likes to see a project die, there are some hard questions about viability and priorities that need to be asked. - [Artificial Intelligence in the PMO: Does AI have a Place in Project Delivery?](https://www.quayconsulting.com.au/news/artificial-intelligence-in-the-pmo-does-ai-have-a-place-in-project-delivery/) - AI's role in project delivery is still to be fully realised however sharing data from anywhere in the business gives AI a potentially valuable place in the PMO. - [Don’t Bite the Hand that Feeds You: The PMO's Role in Rebuilding Trust](https://www.quayconsulting.com.au/news/dont-bite-the-hand-that-feeds-you-the-pmos-role-in-rebuilding-trust/) - The PMO is increasingly being called on to prove its ability to support executive decision making by delivering reliable and accurate information. - [Speaking Truth to Power: The Challenges of a “Good News” Culture](https://www.quayconsulting.com.au/news/speaking-truth-to-power-the-challenges-of-a-good-news-culture/) - Whether it’s at a c-suite or project level there are many reasons that people go with the flow rather than speaking truth to power - and it starts with culture. - [Frenemies in Cultural Change](https://www.quayconsulting.com.au/news/frenemies-in-cultural-change/) - The interaction between organisational drivers of change and project delivery is critical to delivering meaningful and long-lasting cultural transformation. - [Brexit: A Problem in Need of a Project Manager](https://www.quayconsulting.com.au/news/brexit-a-problem-in-need-of-a-project-manager/) - Ah, Brexit – where to begin? It’s proving to be a cautionary tale about what happens when fundamental project governance and sound process surrounding change is neither followed nor respected. - [The Humble Project and its Role in Evolving Organisational Agility](https://www.quayconsulting.com.au/news/the-humble-project-and-its-role-in-evolving-organisational-agility/) - What role if any does the humble project have to play in helping organisations adapt to the ever-changing yet customer centric world we now live in? - [For Whom the Bell Tolls: Is the 9-5 Era Over?](https://www.quayconsulting.com.au/news/for-whom-the-bell-tolls-is-the-9-5-era-over/) - With flexible work and increasingly long days rapidly taking hold in the workplace, has the 9-5 workday had its day? - [The Intersection of Data, People, and Process: Can AI Solve Core HCM Challenges?](https://www.quayconsulting.com.au/news/the-intersection-of-data-people-and-process-can-ai-solve-core-hcm-challenges/) - As artificial intelligence increasingly offers significant to the way we manage our workforces, what are the opportunities and risks of AI-enabled HCM? - [The Disengaged Workforce: Start With Why](https://www.quayconsulting.com.au/news/the-disengaged-workforce-start-with-why/) - HCM technology is often a starting point on the road to improving engagement however it will do very little without also looking at why people are disengaged. - [The Challenges of Risk: Why Do We Keep Getting Blindsided?](https://www.quayconsulting.com.au/news/the-challenges-of-risk-why-do-we-keep-getting-blindsided/) - If forewarned is fore-armed, why is it that managing risk continues to be a significant challenge for project delivery? - [The Inexperienced Sponsor: How Project Managers Can Support and Develop Effective Sponsor Engagement](https://www.quayconsulting.com.au/news/the-inexperienced-sponsor-how-project-managers-can-support-and-develop-effective-sponsor-engagement/) - Without doubt, forming a productive working relationship with a project sponsor can be a challenging prospect for project managers - but it is critical that they do. - [Fostering a Culture of Failure … and Success](https://www.quayconsulting.com.au/news/fostering-a-culture-of-failure-and-success/) - There’s widespread acceptance that there is significant corporate wisdom in learning from failure, yet it remains a fact that few organisations across the globe do it well. - [The Unforeseen Upside: Is SpaceX a Mere Project Folly or a Willingness to Risk and Fail?](https://www.quayconsulting.com.au/news/the-unforeseen-upside-is-spacex-a-mere-project-folly-or-a-willingness-to-risk-and-fail/) - As technical innovators like Space X focus their ambitions on space exploration, there is much organisations worldwide can learn about their willingness to constantly stretch and fail. - [Managing Stakeholders: Making the Impossible Possible](https://www.quayconsulting.com.au/news/managing-stakeholders-making-the-impossible-possible/) - No matter how well a project appears to be travelling, it can be quickly derailed by poor management of stakeholders. - [Taming Ego in the Project: It’s About Being Brave-Smart](https://www.quayconsulting.com.au/news/taming-ego-in-the-project-its-about-being-brave-smart/) - Ego can be a positive or negative in project delivery, however whether it's an asset or a distraction, it's important to be able to call out poor behaviour. - [Paving the Way: Embedding Knowledge Sharing into Organisational DNA](https://www.quayconsulting.com.au/news/paving-the-way-embedding-knowledge-sharing-into-organisational-dna/) - Knowledge sharing organisations aren’t born, they’re made. but despite its critical role, the fact remains that in few firms are actively embedding knowledge into teams. - [Delivering Benefits: It’s a Discipline](https://www.quayconsulting.com.au/news/delivering-benefits-its-a-discipline/) - The discipline of good benefit management practices, writes guest contributor, Martin Ryan, is critical to successful delivery. - [How the Tech Generation is Impacting Innovation](https://www.quayconsulting.com.au/news/how-the-tech-generation-is-impacting-innovation/) - Digital natives are increasingly moving into leadership and changemaker roles – what is the impact on the way organisations innovate and develop programs of work? - [Collaboration in Transformation: Fostering Innovation in Teams](https://www.quayconsulting.com.au/news/collaboration-in-transformation-fostering-innovation-as-a-team/) - What are the critical considerations when embarking on setting up a highly functioning team to tackle a challenging transformation? - [Don’t Hide the Facts in Project Delivery (or Brexit!)](https://www.quayconsulting.com.au/news/dont-hide-the-facts-in-project-delivery-or-brexit/) - Fact-checking is becoming something of a sport, particularly in an era of fake news and certain revisionist world leaders, but there is one place that facts need to be laid bare if you want good decisions made - and that’s in project delivery. - [The Future of Work: Value-Led HCM in a Time of AI](https://www.quayconsulting.com.au/news/the-future-of-work-value-led-hcm-in-a-time-of-ai/) - Organisations are being challenged to deliver growth and opportunity, which means that HCM strategy needs to focus on values-driven decisions - [The Portfolio Career in the Era of Uncertain Work](https://www.quayconsulting.com.au/news/the-portfolio-career-in-the-era-of-uncertain-work/) - Gig workers are building portfolio careers that enable them to multi-skill and expand their opportunities rather than focusing on a job for life. - [Delivering sustainable change, governance, and business benefits](https://www.quayconsulting.com.au/news/case-study-delivering-sustainable-change-governance-and-business-benefits/) - The successful delivery of a business practice solution highlights the value of strategic change management in delivering sustainable benefits to its business. - [The Exceptional Sponsor: 5 Keys to Success](https://www.quayconsulting.com.au/news/the-exceptional-sponsor-5-keys-to-success/) - Exceptional sponsors are the proverbial unicorn: Rare as hen’s teeth assuming you can find one and one of the most important assets you’ll have in projects. - [PM in the Age of Agile: Is the Project Management Role Under Threat?](https://www.quayconsulting.com.au/news/pm-in-the-age-of-agile-is-the-project-management-role-under-threat/) - We are seeing a shift in what project managers need to bring to the game to succeed—and it is all Agile. Do we need to call time on ‘project management’? - [Transforming Core Platforms: 4 Common Triggers](https://www.quayconsulting.com.au/news/transforming-core-platforms-4-common-triggers/) - Four common scenarios are likely to trigger a conversation about core platforms in most businesses. What should you do if your stakeholders are talking? - [Core Platform Projects: How Sponsors can Mitigate Delivery Pain](https://www.quayconsulting.com.au/news/core-platform-projects-how-sponsors-can-mitigate-delivery-pain/) - For project sponsors nothing causes more unease than the prospect of a core platform replacement. With the right mindset and support, the pain can be minimised. - [Capability Modelling & the ERP Journey](https://www.quayconsulting.com.au/news/capability-modelling-the-erp-journey/) - ERP implementations can be highly disruptive to business as usual and may not deliver on its business case, which is why having a capability model in place to identify potential traps and gaps is imperative for successful delivery. - [Leading and Managing Distributed Teams](https://www.quayconsulting.com.au/news/leading-and-managing-distributed-teams/) - As organisations have delivered a significant amount of change in a very short period of time, shifting their workforces into distributed teams and yielding some impressive outcomes that may give rise to a reworking of work. - [Consulting in the Post-COVID-19 World](https://www.quayconsulting.com.au/news/consulting-in-the-post-covid-19-world/) - The consultant workforce took a hit with the arrival of COVID19, however as focus turns toward the horizon, many organisations are preparing for the return. - [Leadership and culture in a time of change: The vital ingredient to M&A success](https://www.quayconsulting.com.au/news/leadership-and-culture-in-a-time-of-change-the-vital-ingredient-to-ma-success/) - Company acquisitions are a well-worn, highly trodden path. They are also notorious for their failures. - [5 Factors for M&A Integration Success](https://www.quayconsulting.com.au/news/5-factors-for-ma-integration-success/) - If more than 50% of mergers and acquisitions don’t deliver the outcomes we seek, it begs the question: how do we maximise the chance of success? - [We're Not in Kansas Anymore - Transforming the EPMO](https://www.quayconsulting.com.au/news/were-not-in-kansas-anymore-transforming-the-epmo/) - Smart companies are recognising that how they manage the investment project slate will be the vital arbiter for success on the other side of COVID-19. Michael Knapp explores the role EPMO will have to play. - [The Good Fight: Accountability in Delivery](https://www.quayconsulting.com.au/news/the-good-fight-accountability-in-delivery/) - The old saying that the fish rots from the head provides a good analogy for why a culture of accountability is so important in project delivery. - [Podcast: A PM's Perspective on Stakeholder Management](https://www.quayconsulting.com.au/news/podcast-a-pms-perspective-on-stakeholder-management/) - Arguably the most critical part of any successful project, Rod and Bec discuss stakeholder management and the importance of focusing on project fundamentals to deliver successful change. - [The Gotchas of Divestment: Why Transition Services are Critical to Success](https://www.quayconsulting.com.au/news/the-gotchas-of-divestment-why-transition-services-are-critical-to-success/) - Managing the transition that come with divestment is a challenging process but there are some clear dos and don’ts that can smooth the way. - [Is Change Management the Secret Sauce for Post-COVID Growth?](https://www.quayconsulting.com.au/news/is-change-management-the-secret-sauce-for-post-covid-growth/) - If the secret of change is to focus energy on not fighting the old but building on the new, what is it that enables some organisations to accelerate where others falter? - [Podcast - A PM’s Perspective on Project Alchemy and the Science of Change](https://www.quayconsulting.com.au/news/podcast-a-pms-perspective-on-project-alchemy-and-the-science-of-change/) - In this month’s this podcast, Bec chats with Marcel about the alchemy of project delivery and why change management is so critical. - [The PMO in a Time of Digital Transformation](https://www.quayconsulting.com.au/news/the-pmo-in-a-time-of-digital-transformation/) - The challenges of a COVID-impacted project world are many. The PMO has never been more necessary for successfully navigating crises and managing the digital investment slate. - [Structuring a Digital Program for Success](https://www.quayconsulting.com.au/news/structuring-a-digital-program-for-success/) - The struggle with many digital programs is effective positioning with respect to exactly what the operating model is and how it integrates within the context of the organisation. - [How to lift and shift: It's more than flicking a switch](https://www.quayconsulting.com.au/news/how-to-lift-and-shift-its-more-than-flicking-a-switch/) - Quay’s Michael Bolton gives us seven of the critical elements that will help organisations to deliver successful lift-and-shift outcomes. - [Information Management projects and digital transformation: Why do so many fail?](https://www.quayconsulting.com.au/news/information-management-projects-and-digital-transformation-why-do-so-many-fail/) - Australia’s business community is increasingly passing a critical lens over the information it needs to manage; however, information management projects remain deeply challenging to deliver. - [Is it possible to successfully ‘lift and shift’ technology to the cloud without project management?](https://www.quayconsulting.com.au/news/is-it-possible-to-successfully-lift-and-shift-technology-to-the-cloud-without-project-management/) - Moving to the cloud has become much easier as ‘lift and shift’ migration enables businesses to move quickly with minimal issues. Good project management is still a vital part of the process. - [Data Intelligence Projects: A Marathon or a Sprint?](https://www.quayconsulting.com.au/news/data-intelligence-projects-a-marathon-or-a-sprint/) - Data is a highly valued asset, yet data projects remain a critical challenge for most organisations. - [To Print or Not to Print: Is that the Question?](https://www.quayconsulting.com.au/news/to-print-or-not-to-print-is-that-the-question/) - Despite the increasing usage of digital technology in our offices, one question continues to dominate business strategy. - [Post Implementation Reviews: A Frontline Perspective](https://www.quayconsulting.com.au/news/post-implementation-reviews-a-frontline-perspective/) - Making the case for project assurance is difficult and can be seen as a distraction from delivery, however post-implementation reviews can deliver real value in future projects. - [The Case for the Honest Project Delivery Broker](https://www.quayconsulting.com.au/news/the-case-for-the-honest-project-delivery-broker/) - All too often a project fails because of a breakdown in the relationship between customer and vendor. Enter the case for an independent ‘broker’ to keep everyone honest. - [Big Data, Data Lakes and Data Ponds: A Quick Reference Guide](https://www.quayconsulting.com.au/news/big-data-data-ponds-and-data-lakes-a-quick-reference-guide/) - “Big Data” has become a key driver in business project delivery, however do vast reservoirs of data translate into actionable engagement? - [Skeleton Teams: Making the Impossible Possible](https://www.quayconsulting.com.au/news/skeleton-teams-making-the-impossible-possible/) - Few projects end with the team they started with and are often under-resourced. So can a skeleton team deliver more with less? - [Design Centric Thinking: Solving the Ideation Parking Lot](https://www.quayconsulting.com.au/news/design-centric-thinking-solving-the-ideation-parking-lot/) - How can Design Centric Thinking help your business take the leap from idea to prototype in a matter of weeks? - [Cloud Data Security: Managing Business Risk](https://www.quayconsulting.com.au/news/cloud-data-security-managing-business-risk/) - Does your organisation understand the risk, compliance and business continuity requirements for cloud data security? - [Developing Better Project Sponsors](https://www.quayconsulting.com.au/news/developing-better-project-sponsors/) - Defining what makes a ‘good’ project sponsor is often difficult – how can your project sponsors better understand the demands of their role? - [Innovation: Leading Edge vs ‘Bleeding’ Edge](https://www.quayconsulting.com.au/news/innovation-leading-edge-vs-bleeding-edge/) - Leading edge technology can provide a significant advantage for business, but must be implemented well to avoid becoming ‘bleeding’ edge. - [Large-scale ERP: A Thing of the Past?](https://www.quayconsulting.com.au/news/large-scale-erp-a-thing-of-the-past/) - ERPs have been a mainstay in large-scale project delivery. As Agile and innovation projects become more prominent, is it time to consign ERPs to the past? - [Funding Innovation Projects](https://www.quayconsulting.com.au/news/funding-innovation-projects/) - What are some of the implications – and unintended consequences – of funding agile projects? - [The Pros and Cons of Outsourcing Project Delivery](https://www.quayconsulting.com.au/news/the-pros-and-cons-of-outsourcing-project-delivery/) - There are myriad ways to deliver projects and one of the critical considerations is whether to delivery all of your organisation’s projects in-house or to selectively outsource some of them. - [Do PMs Also Need to be Change Managers to be Successful?](https://www.quayconsulting.com.au/news/do-pms-also-need-to-be-change-managers-to-be-successful/) - If change is a critical part of effective project management, what change management skills do your PMs need to bring to the project? - [Successfully Mentoring New PMs Within Your Organisation](https://www.quayconsulting.com.au/news/successfully-mentoring-new-pms-within-your-organisation/) - One of the key challenges many organisations face is developing in-house project delivery capability whilst continuing to maintain a successful operation. - [Driving Business Value into the Technology Roadmap](https://www.quayconsulting.com.au/news/driving-business-value-into-the-technology-roadmap/) - How can IT show genuine leadership and value when delivering technology that supports the business? - [The Flag on the Hill: Defining What ‘Success’ Looks Like](https://www.quayconsulting.com.au/news/the-flag-on-the-hill-defining-what-success-looks-like/) - How does your organisation define project success? It’s one of the first questions we should ask before initiating a new project. - [Resetting a Failing Project for Successful Delivery](https://www.quayconsulting.com.au/news/resetting-a-failing-project-for-successful-delivery/) - How can a business re-set a project to bring it back into alignment with strategy? - [Improving Buy-in With User Acceptance Testing](https://www.quayconsulting.com.au/news/improving-buy-in-with-user-acceptance-testing/) - When there are many users who will be required to undertake new learning or changing existing processes, gaining user buy-in early is critical for success. - [What Should You Migrate into the Cloud?](https://www.quayconsulting.com.au/news/what-should-you-migrate-into-the-cloud/) - Migrating into the cloud is the subject du jour. But what systems should you take online? - [Managing Success with a First-Time Sponsor](https://www.quayconsulting.com.au/news/managing-success-with-a-first-time-sponsor/) - How can project management fundamentals support a first-time sponsor to deliver a program effectively? It comes down to the quality of the team. - [Six Steps to Aligning Portfolios of Work to Business Strategy](https://www.quayconsulting.com.au/news/six-steps-to-aligning-portfolios-of-work-to-business-strategy/) - How can IT ensure that their projects are properly understood and aligned within the overall business? - [Distinguishing the Roles of Project and Program Managers](https://www.quayconsulting.com.au/news/distinguishing-the-roles-of-project-and-program-managers/) - What are the additional/new skills required to step up from a project manager to a program manager role? - [Successfully Blending Business Change with Technical Delivery](https://www.quayconsulting.com.au/news/successfully-blending-business-change-with-technical-delivery/) - What are the factors at play that project managers and teams need to be mindful of when delivering business change alongside technical delivery? - [The Exceptional BA and the ‘X-Factor’](https://www.quayconsulting.com.au/news/the-exceptional-ba-and-the-x-factor/) - What makes a great BA? If you recognise any of these attributes in your BAs, hold them tight because they are highly valuable. - [EPMO – Friend or Foe?](https://www.quayconsulting.com.au/news/epmo-friend-or-foe/) - How can a strategically aligned EPMO serve as an effective conduit to deliver sustainable, on-going successful projects? - [Engaging Domain Expert BAs for Requirements Gathering](https://www.quayconsulting.com.au/news/engaging-domain-expert-bas-for-requirements-gathering/) - When is it appropriate to engage domain expert business analysts for building requirements in your projects? - [Governance in Large Transformation Programs](https://www.quayconsulting.com.au/news/governance-in-large-transformation-programs/) - How can organisations design a fit for purpose governance structure for a large program? - [What is the Right Amount of Project Governance?](https://www.quayconsulting.com.au/news/what-is-the-right-amount-of-project-governance/) - How can project managers and sponsors achieve a suitable and fit-for-purpose level of project governance? - [Putting the Business Back into the Business Case](https://www.quayconsulting.com.au/news/putting-the-business-back-into-business-case/) - How can partnering with the business ensure that IT projects deliver value and are set up for success? - [Developing the Right Change Strategy](https://www.quayconsulting.com.au/news/developing-the-right-change-strategy/) - How can an organisation ensure that it is consistently choosing the right projects as part of its change strategy? - [Key Insights for Successfully Implementing Digital Strategies](https://www.quayconsulting.com.au/news/key-insights-for-successfully-implementing-digital-strategies/) - As digital takes its place within business strategy, how can business define 'critical success' and manage the implications for integration? - [When is it Time to Call in the Project Recovery Team?](https://www.quayconsulting.com.au/news/when-is-it-time-to-call-in-the-project-recovery-team/) - If you find yourself with a project that is underperforming or overrunning time and cost, it is possible to steer a project back on track if the right steps are taken. - [The Value of a Transformation Office in Achieving Stakeholder Alignment](https://www.quayconsulting.com.au/news/the-value-of-a-transformation-office-in-achieving-stakeholder-alignment/) - Successful transformation in any organisation relies on the alignment of stakeholders across the business, from board level right through to the front line. - [Why is Change the First Casualty of War?](https://www.quayconsulting.com.au/news/why-is-change-the-first-casualty-of-war/) - Projects often fail because of the inability of the project team to effectively manage the change – be it new technology or processes - into the business. - [Creating a Transformational EPMO](https://www.quayconsulting.com.au/news/creating-a-transformational-epmo/) - There are enormous benefits for an organisation to have a PMO that is both well run and provides a fit-for-purpose set of services and capabilities to meet the organisation’s project requirements. - [Facilitating Requirements Gathering with the Right Stakeholders](https://www.quayconsulting.com.au/news/facilitating-requirements-gathering-with-the-right-stakeholders/) - Successful transformation programs always have one thing in common: that accurate business requirements are well understood by all major stakeholders. - [How to Select Agile Over Other Methodologies](https://www.quayconsulting.com.au/news/how-to-select-agile-over-other-methodologies/) - In the age of Agile, how can a simple decision-making framework to ensure it is the most valid approach for upcoming projects? - [Ensuring On-Going Success for Transformation Programs](https://www.quayconsulting.com.au/news/ensuring-on-going-success-for-transformation-programs/) - A key characteristic of transformation programs that sets them apart from most other large scale projects is that they tend to run for years rather than months. - [When Art Meets Science: Planning and Scheduling](https://www.quayconsulting.com.au/news/when-art-meets-science-planning-and-scheduling/) - While planning may be viewed as an art and scheduling as a science, it’s the way art and science meet that enables a high level of certainty in project delivery. - [Cloud Projects: Infrastructure Projects In Disguise?](https://www.quayconsulting.com.au/news/cloud-projects-infrastructure-projects-in-disguise/) - Increasingly organisations are taking to the Cloud to manage their infrastructure (IaaS), applications (SaaS), and development platforms (PaaS). - [Selecting the Right Project Manager](https://www.quayconsulting.com.au/news/selecting-the-right-project-manager/) - Project management certification is usually a key consideration for many businesses in selecting a project manager, however certification isn’t a guarantee of a good project manager. - [Managing Project Fatigue During Transition Programs](https://www.quayconsulting.com.au/news/managing-project-fatigue-during-transition-programs/) - Successful project delivery requires highly functioning teams with a common purpose – so how do you manage project fatigue? - [So You Think You Manage Risk?](https://www.quayconsulting.com.au/news/so-you-think-you-manage-risk/) - Risk Management is a core part of project delivery and requires commitment to active management by the project team as a whole. - [CPM Group Announces Strategic Collaboration with UTS Data Science Institute](https://www.quayconsulting.com.au/news/cpm-group-announces-strategic-collaboration-with-uts-data-science-institute/) - We are collaborating with the Data Science Institute from UTS to help our clients access the brightest minds in data science, artificial intelligence, and machine learning for their data and digital projects. - [Quay Consulting Teams up with WorkJam for System Implementation in APAC](https://www.quayconsulting.com.au/news/quay-consulting-teams-up-with-workjam-for-system-implementation-in-apac/) - Imagine a unified workforce management solution that connects, enables, and engages your frontline staff. - [When Method Meets Methodology: An Actor’s Insight into Leadership in Project Transformation](https://www.quayconsulting.com.au/news/when-method-meets-methodology-an-actors-insight-into-leadership-in-project-transformation/) - What does it mean to lead transformation in the not-for-profit space and what parallels if any exist between the project world and the silver screen? - [Quay Consulting announces merger with Cornerstone Performance Management](https://www.quayconsulting.com.au/news/quay-consulting-announces-merger-with-cornerstone-performance-management/) - Quay Consulting announces that we will merge with Cornerstone Performance Management and become part of the CPM Group from 1 July 2021 - [Start From the Top: Building a Sustainable PMO](https://www.quayconsulting.com.au/news/start-from-the-top-building-a-sustainable-pmo/) - As the PMO is dogged by the challenge of remaining relevant, its ability to support successful project outcomes is incumbent upon the view from the top as a sustainable, value-led proposition. - [Converting Program PMOs into Enterprise PMOs](https://www.quayconsulting.com.au/news/converting-program-pmos-into-enterprise-pmos/) - Standalone PMOs enable organisations to run large programs of work efficiently. As programs end, how can EPMO leverage the learnings from PMO? - [Enterprise & Technology PMOs: The Visible Differences](https://www.quayconsulting.com.au/news/enterprise-technology-pmos-the-visible-differences/) - There is often confusion about the primary purpose of a Program Management Office and why it exists within an organisation. - [From PowerPoint to Project: 3 Non-Negotiables for Transformation Success](https://www.quayconsulting.com.au/news/from-powerpoint-to-project-3-non-negotiables-for-transformation-success/) - It’s not uncommon to miss the critical transition stage of the PowerPoint-to-project journey, however, it’s a serious oversight when it occur because organisations skip over three vital non-negotiables for success. - [Transformation vs Process Improvement: Building a Better Business](https://www.quayconsulting.com.au/news/transformation-vs-process-improvement-building-a-better-business/) - The objective of all project activity is to contribute to improving business. But are organisations really on a transformational journey or could the activity be better classified as an on-going business improvement? - [Pre-launch: Are You Ready for Transformation?](https://www.quayconsulting.com.au/news/prelaunch-are-you-ready-for-transformation/) - Project success is the outcome we all aim for when a large-scale transformation is underway It’s inevitable that at some point in a transformation, projects will slide from green to amber. - [20/20 Vision: The Benefits of Setup for Success Reviews](https://www.quayconsulting.com.au/news/2020-vision-the-benefits-of-setup-for-success-reviews/) - It is in the very early stages of establishment and mobilisation that a project is most at risk and prevention is usually better than the cure. - [Workforce Management Critical Success Factors: Data & Information](https://www.quayconsulting.com.au/news/workforce-management-critical-success-factors-data-information/) - If an organisation wants to gain the full benefits of Workforce Management (WFM), then the criticality of data and information needs to be recognised. - [Successful Change: 5 Lessons from the All Blacks](https://www.quayconsulting.com.au/news/successful-change-5-lessons-from-the-all-blacks/) - As much as we don’t like to champion our neighbours across the Ditch, there are good lessons to be learned from the All Blacks on implementing successful change. - [Domain Expertise & the PM: The Real Requirement](https://www.quayconsulting.com.au/news/domain-expertise-the-pm-the-real-requirement/) - The success of complex projects is not reliant on domain knowledge alone; skilled project leaders who understand complex environments are critical to success. - [The Habit Stack: Developing an Agile Radar](https://www.quayconsulting.com.au/news/the-habit-stack-developing-an-agile-radar/) - How can an organisation build standard practices within the business to help identify that Agile is the right approach? - [Transformational vs Organisational Change: What are the differences?](https://www.quayconsulting.com.au/news/transformational-vs-organisational-change-what-are-the-differences/) - Why are organisations not heeding the lessons from failed transformation to ensure they are able to be set up for success? - [The Fish Always Rots from the Head](https://www.quayconsulting.com.au/news/the-fish-always-rots-from-the-head/) - There is a debate among well-travelled project professionals about whether it’s the methodology that delivers a successful project or the governance that keeps it on track. - [WFM Implementation – Why Rostering System Projects are Rarely Simple](https://www.quayconsulting.com.au/news/wfm-implementation-why-rostering-system-projects-are-rarely-simple/) - Organisations that rely on rostering systems are increasingly looking at single enterprise, electronic rostering solutions to enable them to move away from paper-based rostering processes. - [The PM and the Vendor: A Nuanced Relationship](https://www.quayconsulting.com.au/news/the-pm-and-the-vendor-a-nuanced-relationship/) - Managing vendors is fundamental to a PM’s role, so what are the essential ingredients for an effective and successful collaboration? - [RIP the PMO? Allowing Leadership to Take Centre Stage](https://www.quayconsulting.com.au/news/rip-the-pmo-allowing-leadership-to-take-centre-stage/) - A high functioning PMO is necessary to deliver successful programs and portfolios, however, at what point can a PMO evolve to focus on leadership and not just good governance? - [Building the Case for Change Management](https://www.quayconsulting.com.au/news/building-the-case-for-change-management/) - In the face of rapid, persistent change, how is it that so few businesses are able – or willing - to make the case for change management to be part of program delivery? - [The Origins of Agile](https://www.quayconsulting.com.au/news/the-origins-of-agile/) - Quay Consulting’s Senior Consultant Matthew Sharpe explores the origins of Agile in the project management space – both the ‘how’ and the ‘why’. - [Running With Scissors: Inflight Projects Without A PMO](https://www.quayconsulting.com.au/news/running-with-scissors-inflight-projects-without-a-pmo/) - If the challenge for business is to create a delivery environment that allows for experimentation, innovation, and creativity in a so-called ‘safe’ environment, then what happens to the ‘conventional’ PMO? - [WFM Projects Require Tenacity and Patience – It Won’t Happen Overnight but it Will Happen](https://www.quayconsulting.com.au/news/wfm-projects-require-tenacity-and-patience-it-wont-happen-overnight-but-it-will-happen/) - In WFM environments, it pays to take heed of the lessons about how to eat the elephant: One bite at a time, hunker down for the ride, and grab the small but consistent wins. - [Project Initiation: Keeping Projects on Track from the Start](https://www.quayconsulting.com.au/news/project-initiation-keeping-projects-on-track-from-the-start/) - The statistics are compelling: Keeping a project on track within the initiation stages is vital to successful benefits realisation. - [The Ambidextrous PMO: Balancing Predictability & Innovation](https://www.quayconsulting.com.au/news/the-ambidextrous-pmo-balancing-predictability-innovation/) - The PMO is evolving and as it does, PMO teams need to be able to adopt and adapt new habits to balance out the traditional ones if they are to deliver both predictability and innovation. - [Keeping Project Managers Engaged](https://www.quayconsulting.com.au/news/keeping-project-managers-engaged/) - Project managers are accustomed to change and thrive on challenge, so how can you keep your permanent PMs engaged when the projects become routine? - [Project Delivery: Multi-office relocation and transformation of capital assets](https://www.quayconsulting.com.au/news/case-study-project-delivery-multi-office-relocation-and-transformation-of-capital-assets/) - The Australian arm of a global technology company embarked on a significant transformation of its capital assets, working with Quay to deliver 3 projects - [Delivering a fit-for-purpose workforce management system for the arts](https://www.quayconsulting.com.au/news/case-study-delivering-a-fit-for-purpose-workforce-management-system-for-the-arts/) - Financial transformations are difficult and for an Australian arts organisation, going back to project fundamentals helped to turnaround a stalled payroll project - [Building the PMO: From Accidental PMs to Disciplined Project Delivery](https://www.quayconsulting.com.au/news/case-study-building-the-pmo-from-accidental-pms-to-disciplined-project-management/) - From ‘accidental PMs’ to disciplined project management: How this client is now taking projects to successful delivery by building a fit-for-purpose PMO - [Workforce management delivery for complex care environments](https://www.quayconsulting.com.au/news/case-study-workforce-management-delivery-for-complex-care-environments/) - Technology implementations can be difficult in specialist care environments where human capital management and workforce challenges are inherently complex. - [Case Study: Assurance in Government Projects](https://www.quayconsulting.com.au/news/case-study-assurance-in-government-projects/) - Repeated and frequent project failures are usually a result of poor governance and absence of an assurance focus. - [Relocation Project Delivery](https://www.quayconsulting.com.au/news/case-study-relocation-project-delivery/) - A multi-million relocation project for a leading global education provider ensured that learners and educators had access to leading-edge education facilities. - [The Key Considerations for Successful Project Governance](https://www.quayconsulting.com.au/news/the-key-considerations-for-successful-project-governance/) - If project governance is not a ‘one-size-fits-all’ requirement for project success, how can organisations ensure they have the right type and amount of governance? - [The Recovery Plan: It’s Good Governance](https://www.quayconsulting.com.au/news/the-recovery-plan-its-good-governance/) - It’s not uncommon for projects to fail, however having a recovery plan ready to go from the start is just good governance. - [10 Reasons Projects Fail](https://www.quayconsulting.com.au/news/10-reasons-projects-fail/) - Project failures are hardly a unique phenomenon. In fact, most projects are far more likely to fail than to succeed. Here are 10 reasons projects can fail. - [Four Critical Questions: Focusing on Project Fundamentals](https://www.quayconsulting.com.au/news/four-critical-questions-focusing-on-project-fundamentals/) - Few businesses have been spared the change or uncertainty from impacts of COVID-19. Should organisations be stress-testing their project fundamentals? - [‘It’s all configurable': Why vendor-led WFM fails](https://www.quayconsulting.com.au/news/its-all-configurable-why-vendor-led-wfm-fails/) - It is easy to configure a WFM solution within an inch of its life, but an ‘everything is configurable’ approach can lead organisations into unnecessary complexity. - [BAU is so 2011](https://www.quayconsulting.com.au/news/bau-is-so-2011/) - If you take the time to stand back and look at what’s happening in business you may be surprised by the shift to projectisation. If you take the time to stand back and take a look at what’s happening in business you may be surprised to see that business as usual is less about - [Keeping the Tribal Fire Burning - Passing Along Organisational Intelligence (Webinar)](https://www.quayconsulting.com.au/news/keeping-the-tribal-fire-burning-passing-along-organisational-intelligence-webinar/) - Does your business make the same mistakes twice? Do you have access to the organisations lessons learned when and how you need them to guide decision making? Presented by Quay’s Michael Bolton, this webinar will assist you in understanding: the nature of organisations the changes at play how capturing, sharing and assuring an organisation’s knowledge - [5 crucial conversations for project success](https://www.quayconsulting.com.au/news/5-crucial-conversations-for-project-success/) - What happens when project leaders stay silent or are ineffective in speaking up on the issues that exist within a project? With more than two-thirds of projects not meeting their objectives or delivering expected outcomes, a new report suggests that it is due the failure to have five critical conversations about the execution of any - [Driving Positive Change from the Top: Mike Kaye joins Quay as New Principal](https://www.quayconsulting.com.au/news/driving-positive-change-from-the-top-mike-kaye-joins-quay-as-new-principal/) - Building on its strong leadership team to deliver innovation, transformation and growth, Quay Consulting announced today that Mike Kaye has joined the company as Principal. - [Change Management in an Agile World](https://www.quayconsulting.com.au/news/change-management-in-an-agile-world/) - Agile is here to stay, delivering change at an ever-increasing pace. So where does change management fit in the Agile world? - [Agile … has it become a commodity?](https://www.quayconsulting.com.au/news/agile-has-it-become-a-commodity/) - While we’re all for standardising how it is adopted within an organisation, successful Agile projects require more than tools and frameworks. - [How To Make Technology Enable Business Strategy In Ever Changing Times](https://www.quayconsulting.com.au/news/how-to-make-technology-enable-business-strategy-in-ever-changing-times/) - Beyond death and taxes there is another constant in the universe called change. - [Buyer Beware: Technical SME Project Managers](https://www.quayconsulting.com.au/news/buyer-beware-technical-sme-project-managers/) - When evaluating Project Management experience for a role, is there a risk in tipping the balance in favour of a PM with a specific technical SME background? - [Thank you for your support for #endureforacure](https://www.quayconsulting.com.au/news/thank-you-for-your-support-at-endureforacure/) - Quay Consulting would like to extend a very big thank you to everyone who came on board in support of our participation at the inaugural Endure for a Cure charity ride on Friday April 4th. - [Quay Makes it a BRW Fast 100 Hat Trick](https://www.quayconsulting.com.au/news/quay-makes-it-a-brw-fast-100-hat-trick/) - Quay Consulting is very proud to announce that we have achieved 49th place on the BRW Fast 100 for 2013, which was announced at the BRW Fast 100 cocktail party. - [Endure for a Cure in Support of Children's Cancer Research](https://www.quayconsulting.com.au/news/endure-for-a-cure-in-support-of-childrens-cancer-research/) - For more than 30 years, Children's Cancer Institute has been at the forefront of research into personalising the treatment of children's cancers. - [Support Team Quay Endure for a Cure | 8th May 2015](https://www.quayconsulting.com.au/news/support-team-quay-endure-for-a-cure-8th-may-2015/) - If cycling for 12 hours sounds like a challenge, it pales in comparison to a child going through chemo every day. - [Endure for a Cure 2016](https://www.quayconsulting.com.au/news/endure-for-a-cure-2016/) - Endure for a Cure is a ride in solidarity for the 950 kids and their families that get the devastating diagnosis of cancer every year in Australia. - [Case Study: Automating Workforce Management](https://www.quayconsulting.com.au/news/case-study-automating-workflow-management/) - Migrating from an embedded, paper-based workforce management to an automated WFM delivers significant transformation for this Government Agency - [I am Therefore I Agile: Why the Human Condition Mandates Agility](https://www.quayconsulting.com.au/news/i-am-therefore-i-agile-why-the-human-condition-mandates-agility/) - Quay Consulting’s Senior Consultant Matthew Sharpe explores the ‘why’ of Agile as a methodology that works in an ever-changing, complex environment of PM. - [Your CRM: Are You Investing in the Right Customers?](https://www.quayconsulting.com.au/news/your-crm-are-you-investing-in-the-right-customers/) - Customer relationship management offers significant opportunities to deliver on the customer experience. That is, of course, if you’re investing in the right customers. - [WFM: Deploying a Multi-skilled Project Team](https://www.quayconsulting.com.au/news/wfm-deploying-a-multi-skilled-project-team/) - The successful delivery of any project is grounded in having the right skills and the right people, and it is especially true for workforce management transformation - [The Magic Pencil: Navigating Resistance in WFM Optimisation](https://www.quayconsulting.com.au/news/the-magic-pencil-navigating-resistance-in-wfm-optimisation/) - Large transformation programs that impact the entire business and every person within it are bound to meet resistance as staff, processes, and reality collide. - [WFM: Be careful what you test for](https://www.quayconsulting.com.au/news/wfm-be-careful-what-you-test-for/) - In workforce management, it pays to be careful what you test for, as you may not like what you find. - [Delivery PMOs: Inside or Outside the Tent?](https://www.quayconsulting.com.au/news/delivery-pmos-inside-or-outside-the-tent/) - Should the Delivery PMO remain independent of the Program Director or is it essential that they are deeply involved? The answer: It depends on what is fit for purpose. - [PMO In-House or Outsourced? The Right Way to Decide](https://www.quayconsulting.com.au/news/pmo-in-house-or-outsourced-the-right-way-to-decide/) - Should the PMO reside inside or outside the business? Both approaches have merit. The question is what is optimal for the PMO and how can that be determined? - [Single Touch Payroll: The Must-Do Project for 2018](https://www.quayconsulting.com.au/news/single-touch-payroll-the-must-do-project-for-2018/) - Changes to Australian payroll reporting require businesses to update their payroll systems to accommodate the Single Touch Payroll. But should this be a WFM project or not? - [Down the Rabbit Hole: When Agile Doesn’t Deliver](https://www.quayconsulting.com.au/news/down-the-rabbit-hole-when-agile-doesnt-deliver/) - If the broad consensus is that Agile works, then why do so many organisations see failure where there should be success? - [Disruption: Managed Chaos in the Project World](https://www.quayconsulting.com.au/news/disruption-managed-chaos-in-the-project-world/) - As paradigms shift and people change how they work, how can an organisation become ‘match fit’ for the new project delivery game? - [Assurance is not a Dirty Word: Going Beyond the PIR](https://www.quayconsulting.com.au/news/assurance-is-not-a-dirty-word-going-beyond-the-pir/) - Despite experts and business often agreeing that assurance is valuable and essential, why is it that the project assurance talk routinely fails to turn into the walk? - [The Project Fallacy: Are We Pessimists or Optimists?](https://www.quayconsulting.com.au/news/the-project-fallacy-are-we-pessimists-or-optimists/) - In a project environment that is adapting to changes in how we lead, resource, and deliver projects often optimism outflanks pragmatism in successful project delivery. - [World Cup: An Agile Loss for Optus?](https://www.quayconsulting.com.au/news/world-cup-an-agile-loss-for-optus/) - The streaming of the World Cup to Australian viewers should have been a boon for telco Optus, however repeated glitches have us pondering: Was it an Agile loss? - [The Budget is Blown: Why There’s no Going Back](https://www.quayconsulting.com.au/news/the-budget-is-blown-why-theres-no-going-back/) - The way that cost and budget are communicated in project management is something of an art – once the numbers are posted there’s very little opportunity to turn back. - [Team Quay Back to the Track to Endure for a Cure](https://www.quayconsulting.com.au/news/team-quay-back-to-the-track-to-endure-for-a-cure/) - Every lap we ride and every dollar we raise goes to the great work being done by the Children’s Cancer Insitute of Australia. - [Quay Joins BRW Fast 100 2011](https://www.quayconsulting.com.au/news/quay-joins-brw-fast-100-2011/) - It is with great pride we announce that Quay has been selected to be on the BRW’s Fast 100 2011 list, an achievement that is possible thanks to your continued support of our company’s growth and success. We have taken the opportunity to refine our name to Quay Consulting, refreshed our website and our capability - [Quay Consulting makes the 2012 BRW Fast 100 List](https://www.quayconsulting.com.au/news/quay-consulting-makes-the-2012-brw-fast-100-list/) - We are proud to announce that for the second year running, Quay Consulting has been awarded a place on the 2012 BRW Fast 100. This prestigious list represents the 100 fastest growing medium sized companies in Australia over the past 3 consecutive years. Following our 23rd place in 2011, we have come in at 36th ## Landing Pages by MailMunch - [Webinar - Data Science in the Real-World](https://www.quayconsulting.com.au/webinar-data-science-in-the-real-world/) - [Quay Diagnostic](https://www.quayconsulting.com.au/quay-diagnostic/) ## Portfolio - [Donec Ore Turis Eget](https://www.quayconsulting.com.au/portfolio-items/donec-ornare-turpis-eget/) - Lorem ipsum dolor sit amet, consectetur adipiscing elit. 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