Designing a program that is robust enough to deal with the many challenges, shifts and changes usually encountered along the way to establishing a new business capability is vital. Ensuring your programs are set up for success from the outset and getting things right upfront can also mean you avoid costly troubles later on.
We design your transformation initiatives so that each is set up for success with the right people, processes, systems, governance and structures in place from the outset.
Given the typical size and impact of most business transformation initiatives, it is often more cost effective to leverage the business transformation expertise of Quay’s transformation consultants than it is to learn through mistakes.
Quay’s Program Design service leverages extensive knowledge and experience to define the best approaches for the critical aspects that comprise your business change program, including:
- Solution delivery phasing – balancing risk against accelerated benefits realisation in a progressive incremental delivery plan
- Configuration vs customisation – driving operational cost efficiencies and exception management within a ‘fitgap’ policy and approach
- Piloting – identifying appropriate pilot sites, defining success criteria, metrics and mechanisms for capturing lessons
- Business implementation phasing – balancing business change readiness and continuity against the biggest benefits in a phased implementation by area business plan, determining whether to take a broad and shallow vs narrow and deep business implementation pathway
- Governance and assurance – defining a fit-for-purpose governance and assurance framework, including Steering Committee practice and procedure and working group structures
Design your transformation initiatives so that each is set up for success with the right people, processes, systems, governance and structures in place from the outset.
Quay’s Program Design service includes the following types of engagement:
- On-the-ground resourcing – We work with your stakeholders to drive transformation and design a program to achieve it
- Mentoring your team – We work with your program team to ensure that they design the program for success
- Reviews and recommendations – We review the design of your transformation program and make recommendations to address areas that need attention