‘It’s all configurable’: Why vendor-led WFM fails
It is easy to configure a WFM solution within an inch of its life, but an ‘everything is configurable’ approach can lead organisations into unnecessary complexity.
Workforce Management Critical Success Factors: Data & Information
If an organisation wants to gain the full benefits of Workforce Management (WFM), then the criticality of data and information needs to be recognised.
Case Study: Automating Workforce Management
Migrating from an embedded, paper-based workforce management to an automated WFM delivers significant transformation for this Government Agency.
WFM Implementation – Why Rostering System Projects are Rarely Simple
Why are workforce management (WFM) implementations susceptible to time and cost overruns?